A duty is a duty that is to be assumed in a particular position.
A job must be held by a certain individual, although there are various ways of obtaining or awarding a job, but it is certain that the position is held by "person" rather than by an institution or department. Therefore, the responsibility in any organization is a specific position, not an institution, a department.
Departments can not do things, posts have responsibility. An enterprise may have the responsibility of the department head, but not the department. Can not be carried out to the role of duty, is the role of hypocrisy, the blame, blame, responsibility unclear root is here.
We might as well imagine, no matter what kind of enterprise, its various departments are static, once the enterprise set up, it exists, there will be a corresponding office door is labeled "Department signs", if there is no post personnel flooded in between, the department is an empty house. This is a sign of the department will not do anything, do things can only be one of the post staff. Work is in the position of staff turnover between each other, in order to constantly close to the target, the value of the enterprise is in the work of staff turnover in the production. Therefore, the implementation of process management must change the concept, change the way of thinking, the responsibility of the job. Any work, the first thought should be completed its post personnel, not the department, then, the enterprise will greatly reduce the passing of the buck, communication time will be greatly shortened, the efficiency naturally increased.
The best way to eliminate inefficient management, eliminate the blame and eliminate the responsibility vacuum, is to divide all the responsibilities once into the post. This is also the realization of "everything is done, everyone has something to do" choice. Traditional management assigned responsibilities to departments, and then the voluntary allocation of departmental heads or temporary arrangements must be abandoned. Traditional management thinking must change!
Of course, this change of opinion is very difficult for a significant part of the nation. Because China is a country influenced by the agricultural culture and has great influence, the farming culture and farming methods are deeply engraved in the Chinese people's nerves and rooted in the marrow of the countrymen. When the author is in high school, summer and winter in the production team work, the traditional way of dispatch is also clearly left in memory. The members were not aware of what they were going to do before UNIDO, only to know the schedule of work that day after they had waited for the captain to send a job. Because the member does not know the day's production task beforehand, therefore cannot do any work preparation, the efficiency is low also is reasonable.
Same big pot period of state-owned enterprises, employees also do not have a clear job division, inefficient, of course, no change.
The beginning of the private enterprise, one person more post, one hillock many can, efficiency significantly improve, but when its scale expands, this does not clear division of the extensive management malpractice increasingly appear, on the surface, we should be responsible for the work, but in fact, because of the right and wrong, "do many mistakes, do not do good", Cause no one to be responsible or who is unwilling to be responsible, inefficient also in large-scale private enterprises spread.
Practice has shown that "departmental responsibility" has become the best shield for irresponsible people. Departmental responsibilities have become excuses for passing the buck, and departmental duties have become a safe haven from responsibility, and the responsibility of the Department is that all people have responsibilities and all are not responsible! If we do not remove the "departmental responsibility" from the management dictionary, we will always be constrained by the wrong idea. If the job responsibilities can not be carried out to each specific position, and let it hanging in the air, then clear responsibility, responsibility is clear forever is an empty word.
The division of responsibilities into posts is the first priority of management.
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Definition of responsibility