Discuz! If site help is set in Forum x3

Users log on to the site, especially new users. it is difficult to quickly find the content they need, but they do not know where to seek help? Setting up a dedicated and well-defined "help system" is very effective and can guide users and help them solve their problems. The help system is like a FAQ that answers users' questions. it is difficult to quickly find the content you need when you log on to the site, especially for new users, but do not know where to seek help, who can ask for help? Setting up a dedicated and well-defined "help system" is very effective and can guide users and help them solve their problems. The help system is like a FAQ to answer users' questions. different variants can also be generated based on the nature of the site, next we will talk about how to help the system's function operations and operation skills from two aspects: "setting" and "using.

1. enable the help system
To keep the site simple and refreshing, the help system is disabled by default. If the webmaster wants to display the help system on the front-end, perform the following operations:
1. Operation path: [background] => [interface] => [navigation settings] => enable the built-in help navigation, as shown in:


2. shows the effect of the help system on the front-end, as shown in:



2. set the help system
1. the webmaster can add personalized help information based on the situation of his site. The Add method is to enter [background] => [operation] => [site help], as shown in:


2. add a new Help category in sequence, enter a number in the displayed order text box, enter the name of the Help category in The Help topic text box, set it, and click submit.


3. the help topic is further improved based on the help classification. Add a new help topic, enter a number in the displayed sequence text box, and set the name of the help topic in sequence.


After adding a new help topic, you need to enter help content, help keywords, and other information. you need to click set details on the right of the topic, as shown in:


Help Title: to locate the title accurately, enter the relevant help title for the help content.
Parent Category: Category of the title.
Help ID: The front-end template used to call help information. you can use {faq help ID} in the front-end template to call this help. this ID is unique. do not modify it unless you have special requirements.
Help keyword: it is a template call that works with the help identifier for help information.
Help Content: you can set detailed content of the help topic in the content, and support HTML code.


III. how to use the help system
1. meet users' basic needs, including registration and posting.
The most common usage of the help system is to guide users to use the forum. To ensure normal and skillful use of the basic functions of the Forum, the webmaster can refer to the following methods to set up the help system:
Users are classified by user notice, post-related operations, basic function operations, advanced forum functions, and other related questions, as shown below:
User notice
* Do I have to register?
* How do I log on to the forum?
* What should I do if I forget my logon password?
* How can I use personalized portraits?
* How can I change my logon password?
* How can I use personalized signatures and nicknames?
Post-related operations
* How can I publish a new topic?
* How can I reply?
* How can I edit my post?
* How do I sell my purchase subject?
* How do I sell and purchase attachments?
* How do I upload attachments?
* How can I achieve text-and-image mixing during posting?
* How can I use Discuz! Code
* How can I use emoticon code?
Basic functions
* How can I use the short message function?
* How can I send short messages to my friends?
* How can I view forum member data?
* How can I use search?
Other related questions
* How can I report a post to the administrator?
* How can I "print", "recommend", "subscribe", and "add to favorites" posts?
* How do I set up forum friends?
* How can I use RSS to subscribe?
* How do I clear Cookies?
* How can I contact the administrator?

2. increase community traffic and user activity.
If the forum has been developing for a long time and users are familiar with the various functions of the Forum, the webmaster can set up other types of help systems to attract new users or increase user activity. Taking "increase user activity" as an example, the webmaster can refer to the following methods to set the help system:
First, create an attractive name for "active users", such as "super users", "core elders", and "VIP users". First, add their sense of honor to the name; second, describe the methods and privileges of becoming a super user, encourage users to increase their activity in the forum to become a super user, and finally describe the privileges of super users, such as having more Forum functions, and more points.
The webmaster can refer to the following categories for specific user instructions, points descriptions, basic operations, and other related questions:
User notice
* How do I become a super user? Must I log in every day?
* What kind of privileges does a super user enjoy?
* How many points can a super user earn?
* What are the eye-catching labels of super users?
Points description
* Can I upload or download attachments with credits?
* Can I post special points?
* Can I buy a medal for points?
* Can credit items be purchased?
* What other functions can be achieved by points?
Basic operations
* Superuser points redemption function
* Super user's "super" function
Other related questions
* How can I contact the administrator?
* How can I apply to the administrator for becoming a "super user "?
* Others

3. professional communities help specific users.
If the forum is a professional forum, the webmaster can turn the help system into a professional terminology to help beginners quickly understand basic knowledge and quickly integrate into the community. Taking a game forum as an example, the webmaster can refer to the following methods to set up the help system:
New user registration, new user operations, game introduction, game strategy, joining gangs, etc. The specific content is no longer redundant. The main purpose is to help new players quickly learn about the game, integrate into the community, and integrate with old players.
4. serve members and set up the FAQ area.
"Products and services" are two essential elements for any competitive website. Taking local communities as an example, we must not only provide members with good community products (such as local news and information, activity interactions, social games, etc.), but also provide good services, for example, instruct members to better use the community and answer their questions. The webmaster can imitate many FAQ systems (FAQ), set up the help system as a community FAQ, and summarize the most common problems and frequently asked questions of users into the FAQ, in this way, when a user encounters a problem, he can go to the FAQ on his own, saving a lot of time for consulting and waiting for answers, effectively increasing the user reputation.