Enterprise Nail key function use instructions

The content comes from staples and the tower's Help center, here is to help you comb the main use of features, easy to access, in order to privacy has been playing code to deal with personal and company-related names.

0. Background

As the company grows and the number of people increases, it takes a long time to confirm things in the past. With the increase of business volume, a lot of work needs to be done together by various departments, a lot of communication through the mail, inefficient, unclear information, resulting in higher communication costs. All of this has an impact on productivity.

With nails, you can visually see whether the other party has seen the information, timely follow-up communication and task progress, improve work efficiency. For example, our platform will bring together a large number of projects each day, the project information synchronized to each department, whether the departments consulted, using nails, you can see at a glance. If you have not read for a long time, you can also use the function of nails and other direct reminders to ensure that the project information in a timely manner by the departments.

Department collaboration work, often found that colleagues out of the field, or do not know the other departments of the people need to pull together to collaborate on something, need to ask around the phone, contact inconvenience. Nail the Enterprise directory, you can easily follow the organizational structure to find the people who need to communicate, direct telephone contact. No matter what the problem, the first time to solve, greatly improve the efficiency.

So, in order to let nails quickly into everyone's daily work, the nail is now some important functions of the introduction. Including:

1. 通讯录2. 商务电话3. 钉盘4. 管理日历5. 出差审批6. 签到和考勤打卡7. Tower任务管理8. 权限9. 保证钉钉消息提示正确

1. Contacts

Department collaboration work, found that colleagues out of or do not know other departments of people, need to ask around, contact unchanged, nail the enterprise directory, you can easily find the people need to communicate, direct telephone contact. The Enterprise Address Book is a list of people that Enterprise Admins add to the enterprise, and administrators can add them via either the computer or the phone-side management. On the mobile phone to view the enterprise directory, Enterprise architecture, people at a glance, click on the personnel can view details, work number, post, mobile phone number, search can quickly find the enterprise Address Book personnel, the message/Phone/ding.

1.1 How to find people

There is a " search " bar at the top of the message and work interface, and clicking on the name of the person you want to find (full pinyin or even partial pinyin) will result in results, and not only can the employee be searched, but the information related to him will also appear in the results.

1.2 How to view the Enterprise Address Book

Click "Work" below, you can see the Enterprise Address Book, the first is the company click to view the entire company's organizational structure, the following is "my department", if you belong to multiple departments will show multiple, click to view the Department staff, and can see the status of employees, such as travel, leave, etc. (after completing the relevant approval, Employees will have a corresponding status).

2. Business Phone 2.1 Introduction

Business Telephone non-network phone, also very use of the operator mobile phone direct dialing, but all parties access nail nail business telephone system, can easily find each other and save the phone bill. Business phone is initiated by a few bytes of traffic, after 0 traffic; Business Phone support enterprise contacts, nail friends and phone address Book people to dial, the phone will immediately receive the nail platform (currently Hangzhou number) call, after the nail will be connected to each other's mobile phone, temporarily does not support the call landline If the mobile phone package is free, there will be no fee, and if there is a related fee for answering the phone (e.g. roaming charge), it may be charged by the carrier, and the nail itself will not charge any fees; if the business phone is used up in the month, no business calls can be launched Multi-person talk time will be based on the number of calls multiplied by the call time calculation (up to 16 people to participate), the main call minutes, for example: A call, was called B/c/d,a and b/c first talk for 5 minutes, then D joined to continue the call 5 minutes end, A=a (10 points) +b (10 points) +c (10) +d (5 ) = 35 minutes. The Business phone and conference call in single-person calls are business phones, but separate timings, there is a business shared free minutes, run out can be purchased through the enterprise, but the business phone to individual restrictions, personal business calls (individuals and meetings) can not exceed a limit (enterprise current level of individual is 400 minutes/ months) to avoid unlimited use of enterprise resources, these minutes are boosted by the level of enterprise activity. Similarly ding features also have restrictions on sharing and limits on the number of individuals.

Note: Follow-up people received from Hangzhou number of calls, may be colleagues through the nail business phone contact you, or initiated multi-party conference calls, please do not set up the blacklist.

2.2 Use

• In the first screen message page has a "+" number, enter after the "Business phone" can choose single or many people, select people can initiate business telephone;
• Select the person in the Address book, enter the other person's profile page, can initiate a single business phone;
• In the group, click on the right phone logo, select Single or multiple people can initiate business phone;
• Select Business Phone in the messages list (often used to top it up) to initiate single or multiplayer calls via phone records, and also to support search for a single business phone.

3. Staple Plate

In the Micro-application page point "nail disk" can be viewed, divided into public areas, business groups, my files; Public areas are only supported by admin editor, the group is the enterprise group's shared area (note: If the group is dissolved the corresponding staples will disappear * *, it is recommended that the group is used only as temporary file storage, if necessary, please download or , my files can only be edited by individuals, and you can choose to send the Staples file when chatting. In addition, the non-enterprise group will not generate the corresponding folder in the enterprise's nail disk, guarantee the security of enterprise documents.

Staple capacity: The entire company shares 100GB, "My files" each individual has 2GB (equivalent to personal network disk), enough to be used for daily document upload communication.

4. Manage Calendar 4.1 feature Introduction

Manage Calendar Statistics is the work of your team, and all of your subordinates, the management calendar can see the latest check-in, leave out, work daily and other status; If you want to see the whole company, it is recommended that you place the nail book address in the first-level directory Administrators can also log in to oa.dingtalk.com in the Security Center-micro app Rights Management to add management calendar permissions to the boss, so that the boss can see the company's check-in, work logs, leave, travel out and other records.

4.2 How to use

Find an admin calendar on the Mobile Client Micro App page, manage your calendar to see Employee sign-in, approvals, logs, and more.

5. Travel approval

Many departments of the company travel a lot, but the management of the relatively loose, nail the travel approval can be achieved paperless office, travel approval, after the personal information will be more than a " travel " status, view the person's business card can see the specific time period of travel. Also in the place of attendance Open will show my status for travel, in the statistics will also be attributed to travel. Leaders can know who is on the road by looking at their contacts or managing calendars * *, as well as the pin check-in function to know the exact location of their business trip.

5.1 How to submit

Login to the mobile phone client (now PC side can also use the approval function, in the "work" selection), click on the micro-app, the micro-application page to find approval; You can use the default approval template to initiate approval, or you can contact the Enterprise Administrator to customize the creation of a template for the enterprise on the PC side. Fill in the necessary information, select the appropriate approver, you can have more than one multi-level approval, until the last approver to complete the approval before passing.

5.2 How to approve

After receiving the application, the approver may click Agree, reject or transfer to other approvers below, and on the Approval Details page, click "More" in the upper right corner to copy or print the approval form for easy archiving.

In addition, if the travel schedule changes, please contact the relevant administrator to delete the approval form in the background and then initiate a new approval.

6. Check-in and time-out 6.1 clock-out

First say time clock function, this function can replace the original fingerprint punch, avoid the card, the morning queue and other unnecessary trouble, because there is the function of positioning, whether or not on the outside business or because the temporary field can not go to the company, just sooner or later with a mobile phone can record attendance status, If the targeting range is outside the rule range and is logged as field, or has been approved for travel, the attendance record is displayed as a travel status.

Attendance can be based on the nature of the team's work to set different rules of attendance, such as the company is now full use of fixed-class system, for some team night overtime particularly much, you can slightly modify the rules for the flexible class system, for service personnel can use three shifts system. The way of playing attendance also has the company GPS within the range of positioning time and attendance, the company's WiFi access in the punch, field or travel time clock and other ways.

6.2 Sign In

Our company's field operations are large, often do not know where the staff went. The past use of telephone, email reporting, statistical inconvenience. Now open Nail Micro application of the check-in function, field staff anytime, anywhere check-in, easy to operate, report timely, Boss always know the position of staff, at the same time for managers to collect check-in data provides a unified summary platform, very convenient.

6.2.1 How to sign in

In the micro-application-check-in page click Sign-in, sign-in location can be fine-tuned, sign-up optional notes, photo upload voucher, and then submit.

6.2.2 Statistics Registration Data

Click on the "Stats" button in the upper right corner of the check-in page to see the team and individual sign-in status, check the team and the subordinate team registration status (see all the registration Manager and Enterprise Administrator).

7. tower-Task Management

The tower is a third-party application embedded in the nail, can be used for project, task management and tracking, and the project in the mobile tower can directly relate to a nail group, the dynamic of the task will be updated in real-time in the group, so that the owner can easily understand the situation of project promotion, If you want a more convenient operation, you can log on to the Tower Web page to manage it.

7.1 Project and Enterprise group related issues 7.1.1 How to correlate enterprise groups and projects

1. When you create or set up a project, the project creator can add project members autonomously, or you can choose to associate an enterprise group initiated by the project creator (note: A group can be associated with only one project),and if a member of the original project is not a member of that group, it is added directly to the group. (Special note : If you can't see the discussion group chat that you want to associate in case of an inability to relate, then you can connect a group chat directly by setting up a tower-related item-Create a new chat, then select the person you want, click Save in the upper-right corner, and finally dissolve the group you can't relate to)
   
2. Once associated, all group members are automatically added to the project, which can then be managed directly in the group to manage the increase or decrease of members and project members to synchronize instantly.
   

7.1.2 Project and Group portal interoperability, dynamic real-time push

1. After the association, the project added "into the group chat" portal, you can click directly into the group chat, then click Back, you can return to the project page;
   
2. Group settings have "tower task" portal, click to direct the corresponding project; "Add the" New Task "button in the group +", click to enter the new task in the project.
   
3. After the association, the task in the project creation, assignment, completion, activation and other dynamic will have notification information, real-time synchronization to the group, easy to discuss at any time; the system automatically pushes daily and weekly reports to the group in the form of a group message (no daily push is sent on weekends).

7.1.3 How to disassociate an association

Mobile phone to enter the project settings, you can choose to "disassociate", after the release, the project members will remain in the project, the user can be independent of the members to increase or decrease.

These are questions about project and enterprise group associations, and if you need additional help from the tower, click here to view the tower's Help center.

8. Permissions 8.1 Primary Administrator

An enterprise can have only one master administrator, have all the administrative rights of the entire enterprise, if necessary, the primary administrator can set up a sub-administrator for multiple departments to manage, or child administrators to open the company-wide permissions (sub-administrators do not have permission to set up child administrators).

Under what circumstances do I need a master administrator?

管理员离职、企业更换管理员等等情况，不局限于上述两种情况。

8.2 Child Admins

• Sub-administrators support decentralized management, the primary administrator can be assigned to the child Administrator address Book permissions and micro-app permissions;
• Address Book permissions: can be assigned to multiple departments or a single department, after setup, the child administrator only to manage the assigned departments of the employees ' rights;
• Micro-app permissions: After assigning the relevant micro-app permissions, the child administrator has the appropriate permissions to export the data in the enterprise Management background micro-app

8.3 How to assign Enterprise permissions

• Sub-administrator: According to the Central and departmental requirements to assign the corresponding management scope of sub-administrator permissions, mainly related to the center or Department of Personnel configuration (if the need for staff to appear in multi-level group chat, then the sub-administrator should be the staff department needs to tick center, level two department, level three department, etc. ) and background management for micro applications.
• Department head: In accordance with the company's organizational structure sub-administrators assigned to their own center or department of the supervisor, the supervisor will automatically become the corresponding subordinate "special attention" object (also can use other people's business card to pay special attention to him), in the Message Bar unread information will have "special attention" label, but also related to the approval function, if set as , the supervisor becomes the approver of the corresponding level, and the system is automatically selected as if there are multiple levels.
• Group owners: The nail group has administrative authority, involving the Enterprise Group (blue label), departmental Group (yellow label) and the temporary discussion group (members are not limited to the company's employees), if you want to use the tower's associated features, you should choose a project creator (that is, the Nail Enterprise Group owner) initiated by the Enterprise Group Association.

9. Ensure the nail message is correct

The use of the process has suggested that many messages have been in the unread state, and the recipient did not receive the correct nail to receive the prompt, in order to ensure that everyone correctly received the message prompt, please confirm that their message prompt is open correctly, and also recommend that you do not stop the phone after the nail computer version.

iOS settings are as follows, my-settings-new Message notification:

Android settings are as follows:

Enterprise Nail key function use instructions