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Http://www.duote.com/tech/2/5359_1.html
The following are some common problems, which are officially reviewed by Microsoft and hope to help new friends. If you have other questions, please go to the win7 area of the soft media forum to give feedback. There will be enthusiastic moderators and webfriends there to help you solve common win7 problems.
1. Why does Windows 7 Family Basic edition not work?
Windows 7 Internet video is a component of Windows Media Center for Windows 7. Windows Media Center is a Windows multimedia entertainment platform, in the Windows 7 operating system, this function is only available in the home advanced edition and later versions. You can upgrade the system to the home advanced edition of Windows 7 to enjoy the internet video function.
2. How do I confirm my Windows 7 version?
Click the start button of the Windows logo in the lower left corner. In "Search and run files", enter "winver" and press enter to view the version of Windows 7.
3. How can I upgrade my Windows 7 to a later version?
You can use the Windows key product package (Wau) to upgrade the existing common version to a later version. For more information, click here.
4. Windows Media Center cannot be updated. How can I set it?
In Windows Media Center, go to task> Settings> General> automatic download, click Download Now, and save and exit.
5. Can I provide an independent update installation package?
No. Windows 7 Internet video installation packages and update packages are provided only through online installation.
6. After maximization, will the advertisement be replayed?
This problem may occur when you play some videos with advertisements. The cause of the problem may be related to the network connection quality. We are testing and investigating.
7. Is the update unavailable due to the limitations of CERNET?
If CERNET users can download Windows Update, they should be able to download updates from the media center. What are the limitations of CERNET that need further testing; in addition, it may not be updated because Windows 7 optimizes the power management settings of the laptop. If the laptop works in battery mode, the media center update will be pushed back, the update is started again when the notebook works in Power Supply Mode.
8. Is the update unavailable related to anti-virus software, such as nod 32 antivirus 4.0 and 360 security guard 7.0?
If you use the "one-click optimization" function of the 360 software manager in 360 security guard, the Windows Media Center update may be disabled. Please use it with caution.
9. Why is the picture unclear and the definition normal?
The quality of streaming media videos is determined by the service network of the service provider. The higher the video code stream, the clearer the picture, but the higher the network bandwidth required to ensure smooth playback; therefore, service providers need to balance the image definition with the smoothness of playback to ensure the overall viewing experience of users under the current mainstream broadband access conditions in China; currently, video streams of internet video in Windows 7 are mainly K and K, of which K can achieve the quality of DVD viewing, and can be played smoothly with 1 m broadband access; in the future, with the upgrade of home broadband connections, service providers will also consider upgrading the video stream and definition.
9. Is the program content relatively small?
At present, Internet video provides more than 11,000 TV series, about 350 full-length movies and documentaries, as well as a large number of original video programs. All content is genuine content; the capacity of genuine video programs, especially for TV series, includes the latest hot TV series and TV series in recent years. CRI/sina/Sohu will continue to update the program content and provide the latest and best content to the majority of users. programs without a national TV/movie broadcast license cannot be provided in Internet videos.
If users like to watch genuine programs, they can leave a message. We can communicate with our service providers and strive to provide them.
10. Why is the volume of different vendors quite different? Why is the CRI sound relatively small?
The program quality and content in Windows 7 Internet videos are controlled by service providers. Because different service providers have different video technology platforms and program sources, the program presentation is different; windows 7 does not modify attributes such as video sound.
11. How do I watch overseas programs?
Windows7 Internet video services work with different service providers in different countries to provide video content that complies with local laws and regulations and user habits. for copyright protection and compliance with national regulations, we recommend Chinese users to use Internet video to watch the video content of Chinese service providers.
12. Cannot I install the Sina video plug-in?
When installing the Sina and Sohu video plug-ins, you must check whether the Adobe Flash Player control is installed on the PC. If you do not have flash player, you are required to install Adobe's latest Flash Player control first. You need to click the Install button on the relevant interface.
13. Is there a cache? Where is it stored locally?
Internet video in Windows 7 does not cache the video content locally. It only supports streaming media playback. for browsing data, it is available under % localappdata %/Microsoft/EHOME/extensions/Catalina/4.2.2.0/store.
14. Do I need a video card?
You do not need a TV card (TV tuner) to watch Internet videos. You only need a home advanced edition, Enterprise Edition or flagship edition Windows 7, and broadband network connection. However, after a TV card is installed, some Internet video functions can be integrated with the broadcast and television functions of the Windows 7 media center, such as the electronic program menu, mini electronic program menu, search, desktop gadget and so on, so that the user experience is better.
15. How much network bandwidth is required?
The required network bandwidth depends on the video content stream and the streaming media video service provided by the video service provider (CRI/sina/Sohu; video Streams in Windows 7 Internet videos are mainly kb and KB. Therefore, you can watch videos smoothly as long as the bandwidth of your broadband connection is greater than kb. We recommend 1 Mbit/s bandwidth connection;
16. Why is "This video library is currently unavailable" displayed?
This message is usually displayed because of network connection problems or the format in the "region and language" settings, and the "location" and "management" are not set to "China congress". Make sure these settings are correct, and there is no problem with the Internet connection, and then try again several times
17. Is the video frequently played?
The quality of streaming media video playback is jointly determined by the service provider's Service Network (backend network servers and video acceleration networks), broadband access network, and the performance of the client PC; windows 7 Internet video service providers (CRI/sina/Sohu) provide stable background services and video acceleration services for Internet videos. If your PC performance is not the main bottleneck, poor video playback is mainly caused by network reasons. When the playing of a video program becomes choppy multiple times, we recommend that you disable the playing of the current video and wait for a while or watch other videos first, watch this video after the network connection is stable.
18. Why are "Formats" and "locations" set for "region and language" changed to the United States, and "management" also copies settings to the screen and system account, can I see videos from China?
The setting of "format" and "location" and "management" is mainly effective when the internet video component is installed for the first time in the media center. After the system has downloaded and updated some components according to the settings in the China Region, modifying "format" and "location" and "management" has no effect. We do not recommend users to use Internet videos to watch videos provided by non-Chinese service providers.
19. When switching between full screen and window, the video will be buffered again. can I improve it?
This phenomenon exists when playing some video programs, and we strive to improve it in the next version.