The connection failure prompts the 0x00000490 error when the Win8.1 system computer connects to the printer, the specific phenomenon is as follows:
Workaround:
1, first check whether the printer driver is installed correctly, if the driver installation is not correct, you can go to the plate brand official website to download the corresponding drive, reload try;
2. Check if the printer is connected to the corresponding port in the computer.
3, it is also possible that the system service stopped causing an error in adding:
Right-click on my Computer--management--service and application services--service--print Spooler, if not turned on, you can manually open.
4, other reference methods: (Install the driver in the system, change the port to LPT3)
(1) In the operation of the input cmd;
(2) then enter (net use LPT3), if the prompt command is successful, it can be used normally.
The above is the Win8.1 system to connect the network printer when prompted error code 0x00000490 fault analysis and solution to the full content of the introduction