Finally solved the ticket for returning home

I bought a plane ticket to go home, shuangfei, Beijing to Guangzhou. 1538. It was lucky to get the price at the end of the year. however, tickets can only be issued in Guangzhou. with a friend, I took four or five long distance calls to get the e-ticket.

I was told that I couldn't pick up the ticket when I went to the west ticket this afternoon. Call China Southern Airlines customer service in Beijing. Thanks !! The customer service attitude of China Southern Airlines in Beijing was extremely bad. After waiting for a long time, they said they did not receive a file saying they could get a ticket in Beijing. then, no one answered the phone when I called China Southern Airlines's Beijing headquarters. at that time, I was stunned. I thought it would not be so bad luck. in desperation, the customer of Guangzhou China Southern Airlines will be called again. I have been busy. After four or five times, I finally got through. I was notified that the e-ticket can only be exchanged at the airport one hour before boarding the plane (laitu -_-!!), I said how did I know how to get the ticket in advance at the time in Guangzhou? Customer Service MM told me modestly, saying that maybe they didn't figure it out. then I received an e-ticket number and confirmed the ticket. let me rest assured. I said thank you mm. Customer Service mm said "Welcome to try again next time. -_-!!

Guangzhou customer service has a better attitude than Beijing. nice to speak. I told her about Beijing for a long time and she couldn't figure out what was going on. I don't know how China Southern Airlines got it. the difference in service quality is so big. however, the ticket is okay. wait for 3rd day of next month to go home. I hope there will be no other problems at that time.