360 false positives what is the solution to remove an application

Some software in the installation of running software, equipped with 360 security guards and 360 anti-virus software players appear abnormal Trojan and Virus related dialog box. Users can be resolved and used correctly in the following ways.

The recent 360 anti-virus mechanism has changed, 360 of Antivirus will be for every change in the program to check, because our software version of the update will affect the HnzQ.exe, so each software installation 360 will mistakenly think that the virus, is actually just software application HnzQ.exe. The official stated that the copy of the King software does not exist any viruses and Trojans, customers can be assured to use.

The following official for the 360 false positives for the player to provide the following solutions. The user can use the following processing scheme normally.

A, when the software installation will jump out of the following dialog box, this is 360 antivirus software false alarm behavior customers only need to click on the image identified by the trust of this file can be normal access to the game.

Two, such as customers at the same time installed 360 security guards and 360 anti-virus software, 360 anti-virus software false news players can be based on the above methods to operate, and 360 security guards will jump out of another dialog box to ask the customer to delete HnzQ.exe This file, first recommended that the customer click on temporarily not processing, restart the computer, close the 360 software updates to try whether the normal access to software.

Furthermore, if clicked immediately, the customer can find out the HnzQ.exe in the 360 security Guardian's file quarantine area, this time needs the customer to reboot the computer, clicks the 360 security Guardian's file recovery zone to restore the file which has just been deleted. See the figure below, and the box on the edge of the tick, click OK and then close 360 run the software again. or reboot the computer, close the 360 security guards first, and then run the software.