360 FAQ on Cloud disk

Problems

What can you do with a 1360 cloud disk?

No u disk, 360 cloud disk can make your photos, documents, music, video, software, applications and other content, anytime and anywhere within reach, never lost.

2 How to apply for the use of 360 cloud disk?

360 Cloud Disk is currently a beta version of the public testing phase, a daily limited experience eligibility. Use 360 account Login website can apply for experience qualification, after successful application, you can login experience using 360 cloud disk.

3360 What is the difference between a pan and other traditional nets?

Traditional network disk mostly only provide upload download function. 360 Cloud Disk In addition to providing the most basic file upload download services, also provides the file real-time synchronization function, you only need to put the file to 360 cloud disk directory, 360 cloud disk program will automatically help you to upload these files to 360 cloud disk cloud storage Service Center, simultaneously when you in other computer registers the cloud disk the automatic synchronization downloading to the new computer, Implement file synchronization for multiple computers.

4 data stored in 360 cloud disk security?

Save to 360 cloud disk files have been strict encryption procedures, only you can access the account password to your data. Even 360 of company's cloud disk project staff are not able to access your data.

In addition, save to 360 cloud disk files, have done a number of backups, even if the 360 cloud disk cloud storage Service center somewhere in a server broken down, do not worry about data loss, because you can restore access to data from other servers in the computer room.

5360 Cloud disk How much storage space does each user have?

360 cloud disk How much storage space does each user have? 360 cloud disk for each user to provide 18G free initial capacity space, enough to store your 30,000 working documents, 6000 precious photos or more than 9,000 popular songs, to meet the daily needs. and by simply upgrading the space task, you can easily upgrade to 36G.

Does the 6360 cloud disk have a limit to the size of a single file?

At present, the cloud disk supports the upload of a single size of 5G within the file, we will view the feedback of users, further support the upload of larger files.

Is there a limit to the type of file uploaded by 7360 cloud disk?

There are no special restrictions on the type of uploading files, the various types of documents, music, pictures, videos and applications used in daily work can be saved to 360 cloud disk.

8 Why some files are very large, but quickly upload synchronization completed?

Users are uploading some common public resources, such as software, public documents, music, video, etc., 360 cloud disk "Second Pass" function, can instantly transfer files to the cloud disk, this feature not only saves the user to upload data required time also greatly save the user upload the required network bandwidth resources.

Windows edition

1 How to open the cloud disk faster?

When you use the cloud disk for the first time, the cloud disk is automatically started by default, which is the best way to start using the cloud disk. You can also quickly open the Cloud Disk folder by using the desktop shortcuts, taskbar cloud icon, and the 360 cloud tray icon in My Computer directory.

2 How to use 360 cloud disk PC client upload file?

Install 360 cloud Disk PC client, after registering and logging on to the 360 cloud disk, double-click the "360 Cloud Disk" icon on the desktop or the "360 cloud Disk" icon on the taskbar in the lower right corner of the desktop to open the 360 Cloud Disk folder, you can directly copy or drag the pictures, documents, music, videos you want to upload, Books and so on any content to 360 Cloud Disk folder, can complete Add.

A. Copy or drag the document to the 360 Cloud Disk folder.

B. The blue icon appears in the lower-left corner of the file, indicating that the synchronization is being uploaded.

C. When the lower left corner of the file turns green to tick, the upload synchronization is complete.

3 How to synchronize the files between multiple computers?

You only need to install 360 cloud disk client on the corresponding computer, and start, login to the same account separately, copy to a computer "360 Cloud Disk" folder files, will automatically download to other computers.

4 How to switch the login account?

You can use the right key taskbar "360 Cloud Disk" icon to bring up the menu, or set the center-account Settings page, call to change the account function, you can exit an account, switch using another account login cloud disk.

Can I change the position of 5360 cloud disk?

By setting up the Advanced Settings page of the center, you can change the location of the cloud disk directory on your computer at any time, but when you have a lot of cloud disk data, the process of replicating migration may take some time, so it is recommended that you do not change the cloud disk location frequently.

Web version

1 What functions does the current website of cloud disk support?

At present 360 Cloud Disk official website (yunpan.360.cn) opens the Experience eligibility application function, simultaneously provides the Help center, the update log facilitates the user to view the related information, provides the most basic Cloud Disk webpage Edition file management function, and provides the cloud Disk forum and the official micro-blog link, welcome your attention.

2 Cloud Disk Web page version of the file management provides what operations?

The Cloud Disk website file Management provides the browsing view function to the cloud disk file, the file uploads the downloading function, the new folder function, the file (folder) renaming, deletes, the movement function.

Web page version of the cloud disk file browsing provides two views for the list mode view and icon mode view, to facilitate the user management of different habits to view the cloud disk files.

The Web page version of the cloud also provides the Recycle Bin function for users to retrieve deleted files.

3 Cloud Disk page version of the file upload function to support the largest number of files?

Currently through the Cloud Disk Web page upload a single file limit of 360MB, if you need to upload a larger file to the cloud disk, we strongly recommend that you install the use of cloud disk client software. This transmission process will be more stable, not because of the browser, network and other unexpected problems interrupted Midway, and caused your large file upload naught.

4 Cloud Disk Web version of the file in the Recycle Bin how long will be automatically deleted?

Recycle Bin function, to help users find the wrong operation in time to delete the files, we will save these deleted files for 30 days, 30 days after the system will automatically delete these files.

What are the restrictions on file links shared by 5 Web pages?

At present, the cloud disk provides a simple single file sharing link function, through the sharing of file links, you can share photos, documents and other information with good friends. The maximum number of files you can share is 360, the shared links will be valid for long periods of time, no renewal or redistribution is required, and more than 360MB of file cloud disk does not support the generation of share links, we will consider whether to release this limit. The total amount of download traffic for each user sharing link is limited to 10GB per month, when you share a link file or all linked files of the month sum of download traffic exceeds this limit, then all the linked files you share will not be available for download, only 1th next month can be restored to download.

6 What types of content can be shared and what will be dealt with when reported?

360 Cloud disk Privacy protection policy clearly describes the user in 360 cloud disk release, transmission, sharing content, users should ensure that the content of complete intellectual property rights. 360 Cloud plate is prohibited from uploading and sharing of any violation of laws and regulations including pornography, violence, infringement, reactionary, etc., if found to have the above forms of content, we encourage users to report it. We will delete this file link for the content that has been reported repeatedly and identified as a related violation. For those suspected of uploading illegal content, users may be restricted to share the link function, the serious circumstances will be in accordance with the user agreement to cancel the use of their cloud disk eligibility.

7 Cloud Disk page version of the file management will also support what functions?

360 Cloud Disk prior to the Web version of the file management will try to provide users with stable and reliable file basic management functions, with the cloud disk product features increasingly rich, web version of file management will also provide more features, please attention.

Other issues

1 How to improve my cloud disk space?

You can win more free space by completing the related tasks of rewarding space, and at the moment you are using a few simple tasks or inviting your friends to use the cloud disk to increase your cloud space capacity to 36G. At the same time, our staff will also design other related programs, you are welcome to actively participate in the cloud disk official incentive activities to win more free space or gifts.

2 Forget the account password how to do?

When you forget the 360 account password, you can go to the 360 User Center to retrieve the password.

3 How to retrieve deleted files?

You in the cloud disk client, Web page version and so on delete operation, 360 cloud disk will temporarily delete these files to the cloud disk Recycle Bin. So if you do some misoperation, want to retrieve the file, you can go to the Cloud Disk Web version of the Recycle Bin retrieve these files.

Does 4360 cloud disk support mobile phones or other mobile devices?

Currently 360 cloud disk in addition to supporting Windows XP, Vista, Windows 7 and other Windows System PC, mobile version of the cloud disk (IPhone, Android) has also released a beta, and will continue to optimize, welcome to download. WP and other mobile devices such as the ipad version of the cloud will also be listed as our next development plan, stay tuned.

5 Any other questions, what should I do?

If you are unable to find the answer to your question at the 360 Cloud Disk Help Center, you can also go to our official forum to ask questions. I believe that enthusiastic netizens and our staff will try to give people the satisfaction of the answer.

In addition to any cloud disk related issues, comments, suggestions, we are very welcome to you through the official forum, the official microblogging and other feedback to us.