ArcMap cannot be started

Article No:31531

Software:ArcGIS-arceditor 9.0, 9.1, 9.2, 9.3, 9.3.1 ArcGIS-ArcInfo 9.0, 9.1,
9.2, 9.3, 9.3.1 ArcGIS-ArcView 9.0, 9.1, 9.2, 9.3, 9.3.1

Operating System:Windows 2000, XP, 2003 Server

Error message:

When starting ArcMAP, The ArcMap application fails and cannot be opened normally.

Cause:

It may be a broken normal. MXT template or registration setting.
 

 

Solution:

Solution 1:
Delete or rename the ArcMap template file:
In Windows 2000 or Windows XP, the file is located:
C: \ Documents ents and Settings \ <user_account> \ Application Data \ ESRI \ ArcMap \ templates
In Windows NT, the file is located:
C: \ winnt \ profiles \ <user_account> \ Application Data \ ESRI \ ArcMap \ templates
This file will be automatically rebuilt when ArcMap is started normally next time.

Solution 2:
Edit Registration Information
A) Open the registry and start-> Run-> enter Regedit-> OK
B) browse to HKEY_CURRENT_USER> Software> ESRI.
C) delete the ArcMap folder.
D. Disable the registry.
E) Start ArcMap.

 

Created on:

Last Updated: 2010-06-17