Do the configuration and troubleshoting following by the following article:
Https://supportforums.cisco.com/document/57701/asdm-access-troubleshooting
The Steps are:
1. Download the ASDM file from the Cisco website:
https://software.cisco.com/download/release.html?mdfid=279513399&flowid=62156&softwareid=280775064 &release=7.6.1&relind=available&rellifecycle=&reltype=latest
2. Create TFTP server, and upload this bin file to flash folder in ASA Flash:
Copy tftp flash:/
3. After the bin file have been uploaded to Flash successfully, do the following commands is:
HTTP Server Enable 8443
HTTP 192.168.64.0 255.255.255.0 inside
ASDM Image Flash:/asdm-714.bin
4. In the internal managment computer, use the IE and following ip:port to access the webserver:
https://192.168.64.1:8443
5. Install the Java and ASDM-IDM software.
The brief content in this article is:
---------------------------------
INTRODUCTION
This document provides the basic configuration andtroubleshooting steps for Cisco ASDM access.
Cisco ASDM provides an intuitive graphical user interfacethat makes it easy-to-set up, configure and manage your Cisco sec Urityappliances.
Cisco ASDM can run as a local application or as a Java webstart application.
The following sections would provide an overview of Thecommon issues faced in accessing Cisco ASDM.
BASIC CONFIGURATION
!--Enable listening on port 443--!
HTTP Server Enable
!--Define what subnets in what interface is allowed toaccess the ASDM--!
HTTP <ipsubnet> <subnet mask> <interface>
!--Specify an ASDM image in case of multiple images on Theflash--!
ASDM image<path>
Example:
HTTP Server Enable
HTTP 192.168.1.0255.255.255.0 Inside
ASDM Imageflash:/asdm-623.bin
Verification:
Show ASP Table socket
Protocol Socket localaddress foreignaddress State
SSL 0000375f 192.168.1.1:443 0.0.0.0:* LISTEN
!--This shows, the ASA is listening in its interface onport 443--!
Troubleshootingmethod
Step 1:verify If Youcan ping the ASA from the pc/laptop you can access it on.
Step 2:check thatthe necessary configuration is on place
Commands:
Show Run HTTP [Check if HTTP server is enabled, and HTTP access was allowed on the interfaceyou was trying to access.]
Show Run ASDM [Check that a ASDM image is mentioned, and the version was compatible with Theasa image version.]
Show Flash [Checkthat The ASDM image mentioned is present in the flash.]
Step 3:check thatthe ASA is listening-HTTPS requests on its interface
Commands:
Show ASP table socket [under Local Address, should see<interface ip>:
Step 4:if Step 1 to 3 is correctly done and then your might beencountering one of the problems mentioned in the next section .
ACCESS ERRORS
[Interface IP for all examples are 10.76.75.48]
ASDM Launcher fails
ASDM access worked previously via https://10.76.75.48, butfails when using the-shortcut on your desktop.
This article is from the "Sulan Network" blog, so be sure to keep this source http://zhangfang526.blog.51cto.com/8588740/1774342
ASDM Installation and troubleshooting