Browser-based Network Office

1. What is a browser-based network office?

A traditional office is defined as an office environment with various office equipment. It is used as a physical place for internal and external communications. Communication involves four types of information sharing: visible (Image Sharing), audible (VOICE), text communication, and file sharing in various formats. With the emergence of internet technology, data exchange and sharing methods have been greatly improved, and the establishment of network offices has become an inevitable trend. The Network Office has all the basic functions of the traditional ground office. It can integrate the four types of information sharing into one, this allows enterprises to communicate with each other regardless of the region, transportation, and time.

There are two types of network tools for instant communication within and outside an enterprise: The first tool is a browser. Users can enter a website to visit the company's website, and communicate with each other through browsing information. To further discuss with the Enterprise, you must open an instant messaging software (such as QQ and MSN ). What kind of scenario would it take to use a unified tool to complete the entire process?

This means that the entire communication process can be completed using the same tool. Taking tengshang's Network Office as an example, this platform has the following features:

1. You do not need to download or install the communication tool. Use a browser to complete all the steps.

2. Just like browsing a webpage, you can enter a URL in your browser.

3. It has the ability to share four types of information on the same platform.

4. You can set different capacities (including the number of users) as needed to meet different office application scenarios to meet different business needs. For example: customer Service, product presentation, internal meetings, training, recruitment and other business needs.

2. Why should I use a browser-based network office?

"Browser-based Network Office" is a communication and sharing service that better integrates with information. It can better highlight the advantages of the Internet, so that services can naturally carry on the Internet, this provides a better experience for network users.

1. Service process integrity

A good service should be complete in two stages: information presentation and communication. A good service process should be cloudification without interruption. Integrated and smooth transition of information presentation (shallow communication) and communication (deep communication) will make the service more complete, from SUPERFICIAL communication to deep communication, customers can access their own business logic to provide better services for users. Therefore, browser-based Network Office is a relatively advantageous solution for services.

Browsing the tengshang website will attract users to the Customer Service System in the upper-right corner of the page: This customer service system with real-time video provides a convenient path to ask questions at any time. Once you encounter any problems during your website browsing or want to consult the product information, you only need to click the consulting button to open the webpage for communication. Not only can we see the customer service video and voice communication, but we can also see documents in multiple formats and chat in text.

2. meet user experience

Let's look at an example. When a user wants to book a hotel on the internet, he first opens a browser to find the hotel website and find the desired room. But when he wants to further consult or book a reservation, he often needs to find the phone number of the hotel and repeat all his requests on the phone. This kind of experience is actually very bad, and if the user does not have the communication means provided by the hotel, then the service cannot be sustained. The "browser-based Network Office" is more in line with the user experience. You can use a tool: browser to complete the entire service process.

3. effectively expand the service scope

Taking the online recruitment service as an example, in essence, the online recruitment service is also the recruitment information matching service, which is only a part of the recruitment service. With the ability of the Internet, the online recruitment service can be extended to services such as interview arrangement, online interview, online collective interview, and online group discussion, however, the ability of 'browser-Based Network Office 'to combine with information services can naturally meet this service extension.

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