Bugzilla user manual and solution Bugzilla user manual and Solution

Document directory

• Status)
• Resolution)
• Assigned)
• Create a Bugzilla account
• Product and Structure
• Status)
• Resolution)
• Assigned)
• Create a Bugzilla account
• Product and Structure

Original article address: Bugzilla user manual and Solutions

BugzillaUser Manual

 

Bugzilla is an open-source bug tracking system that manages the submission, repair, and close of defects in software development).

Bugzilla is a database that collects defects. It allows users to report Software defects and forward them to appropriate developers. Developers can use Bugzilla to maintain a priority table, as well as timeline and tracking relevance. Not all "buckets" are Software defects. The content in some databases is used as an enhanced request (RFE ). An RFE is a "bug" where a critical field is set to "enhancement". People often say "bug", which actually means records in Bugzilla. Therefore, rfes is often called a bug.

It can establish a complete BUG Tracking System for you, including reporting bugs, querying bug records, generating reports, handling and solving, administrator system initialization and setting.

 

Performance

1. Powerful search functions

2. Users can post bug changes via email.

3. history changes

4. Track and describe bugs

5. Attachment Management

6. complete product classification solutions and meticulous security policies

7. security audit mechanism

8. Powerful back-end database support

9. Web, XML, email, and control Interfaces

10. Friendly network user interface

11. diverse configuration settings

12. Backward compatibility between versions

 

Why Bugzilla

BugzillaIs a powerful Error Tracking System. It enables us to better track the software error handling process during the software development process and provide data support for development and testing work and product quality measurement, this effectively guarantees the quality of software products.

 

Troubleshooting bug report status classification (Status)

Unconfirmed)

New)

Allocated (assigned)

Unsolved (reopened)

Resolved)

Verified)

Archived (closed)

Resolution)

Modified (fixed)

No problem (nvalid)

Cannot be modified (wontfix)

Solutions for later versions (later)

Remind)

Duplicate (duplicate)

Worksforme)

Assigned)

You can specify a handler.

If no handler is specified, the system specifies the Administrator as the default handler.

Create a Bugzilla account

1. When you need to access the login system as a personal identity, you need to click the "New Account" link, enter your e-mail address (such as: xxx@xx.com) and then click "send ".

To create a Bugzilla account, all you need to do is enter a valid email address. At this address, you will receive an email to confirm your account creation. You will not be able to log on until you receive an email. If you do not have a reasonable time to arrive, you can contact this Bugzilla to install it on the Administrator maintainer.

2. You will receive an email later. The email contains your Logon account (the same as your email) and password. This password is randomly generated by the bugzilla system. You can change it as needed.

3. Click the "log in" link in the yellow corner of the page and enter your account and password. Click "log in"

There was an error sending mail from 'bugzilla-daemon @ 'to' 123 @ 163.com ': Couldn' t connect to 10.175.75.250

If this problem occurs, you must first check whether the mail service on the server is enabled. If SMTP is not enabled, start it.

There was an error sending mail from 'bugzilla-daemon @ 'to '2017 @ 163.com': Can't call method "Address" on an undefined value at C: /perl/site/lib/email/send/SMTP. PM line 25.

Email: MIME: creatorbugzilla comes with SMTP, As long as SMTP can pass authentication, so the third party and Code do not need to be modified, you only need to set the parameters in Params!
Set the following parameters in .. \ data \ Params:
Maintainer:123@163.com
Mail_delivery_method: SMTP
Mailfrom:123@163.com
Sendmailnow: On
Smtpserver: smtp.163.com
Smtp_username:123@163.com
Smtp_password :**********
Note: maintainer and mailfrom must be the same! The smtp_username mailbox must be an existing real mailbox, and the smtp_password must be the real password of your real mailbox (same as the password when you log on to the mailbox )! The email has been sent! If there are other problems such as connection failure, it can only indicate that your mailbox and password are incorrect!

 

Product and Structure

Bug records are classified by product, and each product is divided into several categories by function. Taking Bugzilla as an example, it consists of the following parts:

Administration

Bugzilla-General

Creating/changing bug

Documentation

Email

Installation

Query/buglist

Reporting/Charting

User Accounts

Changing passwords

User Interface

 

Life cycle of a bug

 

1. 1.User logon and setup process:

Open your browser and enter the bugzilla server address: http: // server/Bugzilla/

 

On the homepage, click Create account new account to enter the registration page.

Enter the email address and user code on the registration page, and click [new account]. Then, you will receive an email containing the initial password.

:

 

After receiving the email, click logon. In the account column, enter the email address used for registration, and in the password column, enter the initial password for notification in the email. Then, click log in ].

If you forget the password, click forgot password on the login page, click Reset Password, and reset the password Based on the received email.

(1) file a bug (2) Search (3) open a new account

I. File a bug. Select a product and click New to add a new bug.

2. Search
Simple search selects products. For example, testproduct can quickly locate all bugs of a product after clicking search.

Advanced Search:

 

1. First, an Administrator logs on to the system and configures the system.

Shows how to enter Administrator

Click Configuration items, such as parameter configuration parameters, to go to the page and configure the parameters.

1. If a user is added, click users to create a new user.

Click Add a new user.

:

Disable a user: Enter the disabled text input box.

Enter the user name and password, and click Save to go to another page.

Login Name: the user's email address is required.
Password is to change the password,
Bugmail disabled: Indicates whether to automatically send messages to our mailbox after a new bug is submitted.
Set the permissions for these issues.

Disable text: Disable text
Then click Save add.

To create a Bugzilla account, all you need to do is enter a valid address. At this address, you will receive an email to confirm your account creation. You will not be able to log on until you receive it. If you do not have a reasonable time to arrive, you can contact the maintainer of the bugzilla installation.

Page after successful creation:

 

Except for the first admin, it is best to select all the other items and then click Save changes.

The last page appears:

 

① If you want to delete an account, click index in parameter configuration to go to the interface.

Click allowuserdeletion or click Administrative related ies in the list on the left to go to the page. Select on and click Save changes to save the changes.

② An error message such as "can't rename data \ Params" will be reported if the setting is unsuccessful for the first time. nhyfb. /data/Params: Permission denied at Bugzilla/config. PM line 301

③ In this case, you need to add all the permissions of the user logging on to the web server to the bugzilla folder. If you use administrator to log on, right click C: \ Bugzilla-> share and security-> select all administrator permissions in security. If you set the super administrator permission to log on, but you do not have the super administrator permission on the server, you must set the users full control permission and then set the system parameters.

④ In this way, when you manage a users user, you can enter a search button on the page to query all or display the Users group according to the condition query. Then, you will have the permission to delete the delete button:

Do not delete super administrators at will. You can delete and modify ordinary users who do not have a project group.

Click Yes Delete to delete the user.

 

2. Create a project

After entering the Administrator page, click products to create a new products
:

 

Click Add a product

--- Enter the product name and description, and click Add to go to the details page.

3. When the administrator sets all the configuration items, the system can issue a bug.
The bug issue process is as follows:
Click the homepage ---> New --> file a bug --> click a product such as test,

WhereComponent:Which module is set up.

Component Description: Build description

Version: version.

Product:Product

Reporter: Reporter
Serverity indicates the severity of the problem

Blocker is the most serious.

Critical serious crash, data loss, memory overflow

Major has major functional defects

Normal

Minor has minor functional defects.

Trivial misspelling and alignment

Enhancement is the most minor one that needs improvement.
Hardware hardware.

OS indicates the operating system.

Enter the Summary and description

You can also add attachment, write the description of the attachment, and click Submit. A bug is submitted.
At the same time. We will immediately receive an email in our email.

Are you sure you want to save it and go to the next page:

BugzillaUser Manual

 

Bugzilla is an open-source bug tracking system that manages the submission, repair, and close of defects in software development).

Bugzilla is a database that collects defects. It allows users to report Software defects and forward them to appropriate developers. Developers can use Bugzilla to maintain a priority table, as well as timeline and tracking relevance. Not all "buckets" are Software defects. The content in some databases is used as an enhanced request (RFE ). An RFE is a "bug" where a critical field is set to "enhancement". People often say "bug", which actually means records in Bugzilla. Therefore, rfes is often called a bug.

It can establish a complete BUG Tracking System for you, including reporting bugs, querying bug records, generating reports, handling and solving, administrator system initialization and setting.

 

Performance

1. Powerful search functions

2. Users can post bug changes via email.

3. history changes

4. Track and describe bugs

5. Attachment Management

6. complete product classification solutions and meticulous security policies

7. security audit mechanism

8. Powerful back-end database support

9. Web, XML, email, and control Interfaces

10. Friendly network user interface

11. diverse configuration settings

12. Backward compatibility between versions

 

Why Bugzilla

BugzillaIs a powerful Error Tracking System. It enables us to better track the software error handling process during the software development process and provide data support for development and testing work and product quality measurement, this effectively guarantees the quality of software products.

 

Troubleshooting bug report status classification (Status)

Unconfirmed)

New)

Allocated (assigned)

Unsolved (reopened)

Resolved)

Verified)

Archived (closed)

Resolution)

Modified (fixed)

No problem (nvalid)

Cannot be modified (wontfix)

Solutions for later versions (later)

Remind)

Duplicate (duplicate)

Worksforme)

Assigned)

You can specify a handler.

If no handler is specified, the system specifies the Administrator as the default handler.

Create a Bugzilla account

1. When you need to access the login system as a personal identity, you need to click the "New Account" link, enter your e-mail address (such as: xxx@xx.com) and then click "send ".

To create a Bugzilla account, all you need to do is enter a valid email address. At this address, you will receive an email to confirm your account creation. You will not be able to log on until you receive an email. If you do not have a reasonable time to arrive, you can contact this Bugzilla to install it on the Administrator maintainer.

2. You will receive an email later. The email contains your Logon account (the same as your email) and password. This password is randomly generated by the bugzilla system. You can change it as needed.

3. Click the "log in" link in the yellow corner of the page and enter your account and password. Click "log in"

There was an error sending mail from 'bugzilla-daemon @ 'to' 123 @ 163.com ': Couldn' t connect to 10.175.75.250

If this problem occurs, you must first check whether the mail service on the server is enabled. If SMTP is not enabled, start it.

There was an error sending mail from 'bugzilla-daemon @ 'to '2017 @ 163.com': Can't call method "Address" on an undefined value at C: /perl/site/lib/email/send/SMTP. PM line 25.

Email: MIME: creatorbugzilla comes with SMTP, As long as SMTP can pass authentication, so the third party and Code do not need to be modified, you only need to set the parameters in Params!
Set the following parameters in .. \ data \ Params:
Maintainer:123@163.com
Mail_delivery_method: SMTP
Mailfrom:123@163.com
Sendmailnow: On
Smtpserver: smtp.163.com
Smtp_username:123@163.com
Smtp_password :**********
Note: maintainer and mailfrom must be the same! The smtp_username mailbox must be an existing real mailbox, and the smtp_password must be the real password of your real mailbox (same as the password when you log on to the mailbox )! The email has been sent! If there are other problems such as connection failure, it can only indicate that your mailbox and password are incorrect!

 

Product and Structure

Bug records are classified by product, and each product is divided into several categories by function. Taking Bugzilla as an example, it consists of the following parts:

Administration

Bugzilla-General

Creating/changing bug

Documentation

Email

Installation

Query/buglist

Reporting/Charting

User Accounts

Changing passwords

User Interface

 

Life cycle of a bug

 

1. 1.User logon and setup process:

Open your browser and enter the bugzilla server address: http: // server/Bugzilla/

 

On the homepage, click Create account new account to enter the registration page.

Enter the email address and user code on the registration page, and click [new account]. Then, you will receive an email containing the initial password.

:

 

After receiving the email, click logon. In the account column, enter the email address used for registration, and in the password column, enter the initial password for notification in the email. Then, click log in ].

If you forget the password, click forgot password on the login page, click Reset Password, and reset the password Based on the received email.

(1) file a bug (2) Search (3) open a new account

I. File a bug. Select a product and click New to add a new bug.

2. Search
Simple search selects products. For example, testproduct can quickly locate all bugs of a product after clicking search.

Advanced Search:

 

1. First, an Administrator logs on to the system and configures the system.

Shows how to enter Administrator

Click Configuration items, such as parameter configuration parameters, to go to the page and configure the parameters.

1. If a user is added, click users to create a new user.

Click Add a new user.

:

Disable a user: Enter the disabled text input box.

Enter the user name and password, and click Save to go to another page.

Login Name: the user's email address is required.
Password is to change the password,
Bugmail disabled: Indicates whether to automatically send messages to our mailbox after a new bug is submitted.
Set the permissions for these issues.

Disable text: Disable text
Then click Save add.

To create a Bugzilla account, all you need to do is enter a valid address. At this address, you will receive an email to confirm your account creation. You will not be able to log on until you receive it. If you do not have a reasonable time to arrive, you can contact the maintainer of the bugzilla installation.

Page after successful creation:

 

Except for the first admin, it is best to select all the other items and then click Save changes.

The last page appears:

 

① If you want to delete an account, click index in parameter configuration to go to the interface.

Click allowuserdeletion or click Administrative related ies in the list on the left to go to the page. Select on and click Save changes to save the changes.

② An error message such as "can't rename data \ Params" will be reported if the setting is unsuccessful for the first time. nhyfb. /data/Params: Permission denied at Bugzilla/config. PM line 301

③ In this case, you need to add all the permissions of the user logging on to the web server to the bugzilla folder. If you use administrator to log on, right click C: \ Bugzilla-> share and security-> select all administrator permissions in security. If you set the super administrator permission to log on, but you do not have the super administrator permission on the server, you must set the users full control permission and then set the system parameters.

④ In this way, when you manage a users user, you can enter a search button on the page to query all or display the Users group according to the condition query. Then, you will have the permission to delete the delete button:

Do not delete super administrators at will. You can delete and modify ordinary users who do not have a project group.

Click Yes Delete to delete the user.

 

2. Create a project

After entering the Administrator page, click products to create a new products
:

 

Click Add a product

--- Enter the product name and description, and click Add to go to the details page.

3. When the administrator sets all the configuration items, the system can issue a bug.
The bug issue process is as follows:
Click the homepage ---> New --> file a bug --> click a product such as test,

WhereComponent:Which module is set up.

Component Description: Build description

Version: version.

Product:Product

Reporter: Reporter
Serverity indicates the severity of the problem

Blocker is the most serious.

Critical serious crash, data loss, memory overflow

Major has major functional defects

Normal

Minor has minor functional defects.

Trivial misspelling and alignment

Enhancement is the most minor one that needs improvement.
Hardware hardware.

OS indicates the operating system.

Enter the Summary and description

You can also add attachment, write the description of the attachment, and click Submit. A bug is submitted.
At the same time. We will immediately receive an email in our email.

Are you sure you want to save it and go to the next page: