Call Center for freeswitch Solution

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I have created a freeswitch learning and communication group, 45211986. welcome to join.

The core functions of the call center are queue-based. From the call point of view, there are incoming call IVR and the agent side. There are also some call control functions such as listening, forced insertion, forced removal, and third-party calls, meetings.

You can write XML dialplan or otherProgramming Language(Perl, Lua, etc.) flexible control, the queue function can use mod_callcenter, or mod_fifo,

The call control function is remotely controlled through the event socket inbound mode, similar to the asterisk ami. You can directly configure a gateway to the PSTN side.