If Adobe Flash is not working correctly, or if you see the following error message, try the troubleshooting steps described later in this article.
Adobe Flash version is too old to be blocked
Unable to load plugin
This page has blocked the following plugins
If you're using a mobile device, Flash can't be used in Chrome.
1th step: Turn on Adobe Flash Player
Open Chrome on your computer.
In the top address bar, enter Chrome://plugins, and then press ENTER.
Under Adobe Flash Player, click Enable.
2nd step: Update Adobe Flash Player
Open Chrome on your computer.
In the top address bar, enter Chrome://components, and then press ENTER.
Under Adobe Flash Player, click Check for updates.
Returns a page containing Flash content. If the page does not load automatically, click the Reload icon overload at the top left.
3rd step: Make sure Chrome is the latest version
Open Chrome on your computer.
Click on the "more" icon in the top right corner for more.
Click Update Google Chrome. If you don't see this button, your Chrome is the latest version.
Click Restart.
You're having trouble updating Chrome. Learn how to fix Chrome update issues.
4th step: Install Flash Player from Adobe's website
Open Chrome on your computer.
Go to https://get.adobe.com/cn/flashplayer/otherversions/.
Under Step 1th, select the operating system of your computer.
Under "2nd Step", select the option with "PPAPI" listed.
Click Download Now and follow the steps to install Adobe Flash Player.
Administrator Information
There are often serious vulnerabilities in Adobe Flash Player, and these vulnerabilities can be exploited quickly by exploit-attack tools. Learn more about Adobe's security.
Update Chrome to the latest version throughout your organization, and set up support for Flash. We recommend that you allow Chrome to be updated automatically in the future.
If you turn off the update feature, the content may be masked if the Flash version is not secure. If this happens, users will be prompted to update Chrome. You can use the Allowoutdatedplugins policy to prevent the system from prompting, but we recommend that you update Chrome to the latest version.