Cisco Unified Communication creates a new application experience

"Unified Communication" can connect mobile phones, landlines, Email or other information tools and rich and colorful applications in the simplest way, so that the network can be used as a "humanized" platform, it provides a more efficient and valuable communication experience for work, life, study, and entertainment. A few days ago, Cisco held a special "Unified Communication experience day" event, and attendees were truly aware of the great revolution that the "Unified Communication" has brought about by the network.

The core of "Unified Communication" is comprehensive collaboration.

The biggest feature of Cisco's "Unified Communication" platform is its ability to achieve efficient collaboration in multiple dimensions, including information content sharing and terminal interaction, it also promotes group decision-making methods and processes.

Through Cisco's "unified messaging" technology, even voice messages set through IP (Internet Protocol) phones can be shared simultaneously on users' mobile phones and computer email systems, this prevents users from missing any important information. The collaborative technology-based WebEx network conferencing platform can quickly start meetings and invite a large number of participants from various places to effectively integrate functions such as audio, video, and data synchronization and communication. Users do not need to purchase or configure any software or hardware devices. They can easily hold or join a network meeting for communication and collaboration by using an Internet browser, sales briefings and demonstrations, customer technical support, course training, and product launches can be conducted to greatly improve performance and strengthen relationships with customers and partners.

"Unified Communication" can also achieve communication terminal collaboration. For example, incoming calls to the office IP address can be automatically transferred to the mobile phone. At the same time, employees of the company can set any IP phone number in different offices as their own extensions as needed, the various shortcuts used in the original IP phone can be automatically copied to another IP phone, which provides great convenience for business people who often travel. In addition to coordination between landlines and mobile phones, Cisco's "Unified Communication" can even implement direct intercommunication between IP phones and walkie talkie phones.

After the smooth implementation of coordination between various information content and terminals, "Unified Communication" can also bring efficient collaboration in major decision-making processes. Through the "Unified Communication" platform, you can easily and quickly connect experts or senior people from all over the world, whether they are using IP phones, multimedia mobile phones, or computers, they can also effectively discuss important issues and make quick decisions wherever they are.

New User Experience created in many industries

"Unified Communication" can be widely used in all walks of life. For example, Cisco's "connected Hotel" solution can create an intelligent communication platform for hotels. Guests can use the touch screen of the IP phone to control the indoor air-conditioning temperature, bright and dark lights, multimedia on-demand and other personalized room settings, in addition, you can call the meal service, restaurant reservation, wake-up Service, room cleaning, consulting services, and other service items at any time, as well as query of hotel facilities, scenic spots, online shopping, and other information.

The Cisco "Innovative outlets" solution based on the "Unified Communication" technology can provide an efficient experience for users who frequently visit banking outlets. Users can complete a lot of business operations without queuing. Bank outlets allow users to use IP phones for self-help transaction projects. They can also fully communicate with professionals through high-end video communication or call center services.

Cisco's "Unified Communication" brings value beyond the imagination of the original network thinking. It makes remote and mobile communication as efficient and convenient as "face-to-face" communication, it intelligently connects communication and business processes to achieve higher collaboration efficiency and faster decision-making and response capabilities.

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