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Citrix NetScaler Troubleshooting Ideas

Source: Internet
Author: User
Tags netscaler
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**常见错误：**1. Cannot complete your request/无法完成您的请求 在NetScaler与StoreFront集成配置中，这个报错是最容易遇到的。导致这个问题的原因有很多，可能有以下几种： 在StoreFront上设定的域认证的名称与在NetScaler上设定的Single sign on的单点登录所设定的短域名不一致。 Callback 中所设定的FQDN，在StoreFront上不能正常解析。 NetScaler不能正确解析你所设定的StoreFront的FQDN。 NetScaler和StoreFront/DDC之间通信的问题。 确认各服务都正常启动。2. 使用iOS设备，第一次登陆失败，退出receiver后再重新登陆正常。 在StoreFront主机上，定位到c:\inetpub\wwwroot\Citrix\<your store name> 用文本编辑器编辑 web.config (修改前请先拷贝一份此文件作为备份) 查找requireTokenConsistency，将True修改为false。 在命令行，输入iisreset，重启IIS引擎。**排错工具：**1. 事件日志为StoreFront排错的时候，除了查看Windows本身的App/Sys事件日志之外，还有一个Citrix Delivery Service事件类别可以使用。里面会较为详细记录各种信息，尤其在排错一般登陆问题，如“Cannot complete the request”问题时非常有用。2. IIS log只要请求能够发送的StoreFront上，则一定会在IIS上留下记录。使用Excel打开目录下的最新日志，通过排序可以分析出一些有价值的信息。本文参考于其他部署手册

Citrix NetScaler Troubleshooting Ideas

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