Serial number |
Handover content |
Handover objectives and key points |
Junction material |
Handover status |
Handover Start time |
Handover End Time |
Head |
Note |
1 |
Personnel relations |
Mutual knowledge of development project team members and understanding of their responsibilities |
Development Project Group Membership Checklist |
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2016/2/29 |
2016/2/29 |
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2 |
Assets and Permissions |
Understanding asset information for all servers Get administrative permissions on all servers |
Production Server Inventory Disaster Preparedness Server Checklist Test server inventory (for personal use) Other server Inventory |
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3 |
Basic Business Knowledge |
Understand the basic business knowledge of the system |
System Business Overview |
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4 |
Application Publishing Methods |
Master the installation and deployment method of the system Mastering the System Upgrade deployment method |
System application packages (including database scripts) System Release Manual System Upgrade Guidance Book System Installation Manual (accessories: Production server inventory, system deployment frame composition, System Firewall policy table) |
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5 |
Daily operation and Maintenance methods |
Master the daily operation and maintenance methods of the system |
System Operations Manual |
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6 |
Unified Monitoring |
Understand and confirm the monitoring of the system |
Monitoring Agent Installation Checklist and Availability checklist |
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7 |
CMDB configuration |
Understanding and confirming the configuration information of the CMDB Change remedy Configuration Item Administrator |
List of system operations configuration items |
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8 |
System architecture |
Understand the technical structure and characteristics of the system Understand system availability requirements and high-availability scenarios Understand system performance requirements and high-performance scenarios (user volume, concurrency, data volume, etc.) |
System Operation specification (SLA) System High-availability scenarios System High Performance Solution |
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9 |
Fault Handling |
Master the handling methods of various faults in the system |
System Failure Emergency Recovery manual |
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10 |
Disaster preparedness |
Understand the system disaster preparedness requirements and disaster preparedness plan Mastering application Backup and Recovery methods Master the Backup and recovery method of database |
System Operation specification (SLA) Data backup scenarios and policy tables Data backup and Recovery scripts Database Recovery Walkthrough Instruction manual Database Recovery Walkthrough Operation manual Database Recovery Walkthrough Report |
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11 |
Legacy tasks and issues |
Handover of unfinished tasks Unresolved issues with handover |
Task List List of issues (TS) |
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