Data collection steps frequently used in the event of Lotus Notes/Domino failures

environment product: Lotus Domino platform: Aix, Solaris, Linux, windows Version: 6.x, 7.x, 8.x

Problem This document contains the data collection steps that are often used when failures occur in Lotus Notes/Domino. We recommend that you follow these steps to collect necessary information before contacting the technical support staff. This will shorten the problem resolution time.

Answer Data collection steps (non-http) when the Domino server is down) Http://www-900.ibm.com/cn/support/viewdoc/detail? Docid = 1897668a03001 Data collection steps for Domino HTTP server downtime Http://www-900.ibm.com/cn/support/viewdoc/detail? Docid = 1897668a03002 How to collect data suspended by Domino HTTP on Windows Http://www-900.ibm.com/cn/support/viewdoc/detail? Docid = 1847668a03000 How to collect data suspended by Domino HTTP on UNIX platforms Http://www-900.ibm.com/cn/support/viewdoc/detail? Docid = 1807668a03000 Data collection steps suspended by Domino on Windows (non-http) Http://www-900.ibm.com/cn/support/viewdoc/detail? Docid = 1847668a03001 Data collection steps suspended by Domino on UNIX platforms (non-http) Http://www-900.ibm.com/cn/support/viewdoc/detail? Docid = 1807668a03001 How to set the server to automatically collect memory dump files Http://www-900.ibm.com/cn/support/viewdoc/detail? Docid = 1897668a10000