I saw a post on Tianya titled "The nightmare of purchasing a Dell Computer":
Http://www2.tianya.cn/new/publicforum/content.asp? Stritem = free & idarticle = 937629 & flag = 1 & idwriter = 0 & key = 0
After reading the author's experience and posting by countless netizens, I realized that dell was really abnormal!
During the May Day of this year, I ordered a dell Computer for my dad. the purchase process was very complex, and the ease of use of the dell website was poor. Sales staff commitment May 12 Delivery, I am very happy.
Wait May 12 Dell did not show any signs of wanting to contact me, so I took the initiative to contact dell. Tell me, May 13 Or 14 days.
Wait May 14 And then call to ask, tell me, May 16 Yes.
Wait May 16 And then call to ask, tell me, May 21 Yes.
So I decided to return the goods. Because Dad's computer has crashed, his hard disk has crashed, and the CPU needs to be updated, a new computer must be created as soon as possible. After the return, I bought one at Pacific Digital Plaza.
May 16 Promised refund. Today is already June 26 No, it hasn't arrived yet !!!
I should have forgotten it. It is estimated that this is dell's urgent hope. It is better for the customer to forget the refund. All customers forget it. That's a great deal! After reading my post today, I couldn't help but get nervous and won't swallow my money, right? This abnormal Dell !!!
RMB 5499 million, dell took the deposit to the bank, saved it for 1.5 months, and did not return it back to me. It was really shameless.
The RMB 5499 for one customer is unremarkable, and the RMB 5499 for countless customers is enough to pay their employees. It is really a good balance of funds! Shameless, dirty !!!
Netizens said that dell's machines are of poor quality, poor services, and hard-earned money. So how did dell survive? I'm curious.
In contrast, Yongle electric appliance is much better! Last year, it took less time to withdraw a 14999 million items, as if it had been received within two weeks.