Hotel accommodation instructions for Mango Network

Guidance:
　　What should I pay attention to when I stay in a hotel?
When you book a hotel, you should make a reservation by the name of the actual person you are staying in.
At the time of check-in, you should follow the name of the guest registered at the time of booking for the check-in procedure. That is to say, the name of the guest completing the check-in procedure must be consistent with the name registered at the time of booking.
　　How can I get the reserved room after arriving at the hotel?
You can call the hotel's general desk to inquire about your reservation. You can also submit your name in the reservation form on the general desk after you arrive at the hotel and inform you that the reservation is made through the Mango net website. Upon confirmation, the hotel will provide you with the reserved room (if there is any discrepancy, please contact 40066-40066 ).
　　When I arrived at the hotel, what should I do when the front-end of the hotel said there was no reservation?
If you have made a reservation for this hotel and have been confirmed by us, your order will be placed at the hotel reception desk. You can check the order by name, please contact our Reservation Center at 40066-40066. We will contact the hotel to solve the problem.
　　What should I do if I want to stay in the hotel for a few more days?
You only need to inform our Reservation Center. Phone: 40066-40066
　　What does no show record mean?
When you book a hotel but do not actually check in, there will be no show records in your booking records.
　　What are the situations of no show?
1) There will be no show records when you do not arrive at the store by time after you make a reservation through our hotel.
2) because your plan has changed and you fail to stay in the reserved hotel, there will be no show records.
3) The no show record is also recorded because the name of the guest you stayed at the reservation is inconsistent with the name of the actual guest.
　　How long can a hotel room be retained?
If the arrival time is not specified in the order, the hotel will keep your room until on the current day. If the arrival time is later than, please call mango network in advance to help you.
　　Check-in and departure time
By convention, the earliest check-in time of a hotel is usually noon, and the departure time is also noon. The earliest check-in time of some hotels is. If you need to stay in or leave the store in advance, the hotel will charge a certain amount of fee as appropriate.
　　Your rights and obligations
If you have any questions regarding your reservation during your stay, please contact us promptly and we will help you at any time. If you have prepaid the room fee or applied for a guarantee but have not stayed at the hotel, you shall bear the losses caused by this.

This article is transferred from
Http://www.mangocity.com/tour/traveltips/mangonotice_hotel2.htm