I. Preamble
With the advent of the E era of 21st century, intelligent Hotel (E-hotel) came into being. The so-called Intelligent hotel is actually from the hotel management to the guests booking, business meetings and remote office and other aspects of the realization of intelligent, and give each customer personalized service. In the information age today, people more and more attention to work efficiency, even if the outside can also be arranged through the Internet, send and receive e-mail and business communication. The rapid development of wireless network technology for the current high-grade star hotels in the information age to recreate the image of the new bright spot, whether equipped with advanced network facilities has become a hotel service level signs. At the same time for the information construction in the hotel industry development and service with unprecedented opportunities and challenges.
Second, demand analysis
In today's information age, people are becoming more and more dependent on the Internet. And the hotel's main customers, especially the superior hotels, business people occupy a considerable proportion, and most of them carry a laptop, so that they can contact the company at any time. They often travel on business, and talk business in hotels, some small companies or offices will be in the hotel rental room to office, and many units will rent the hotel's meeting room to hold meetings or press conferences, the network for the participants or with the outside exchange of information, reporters quickly released news, can provide great convenience. In order to improve the service standard of the hotel, to meet the requirements of customers to the maximum, it is imperative to provide broadband network access. However, when you decide to build a network, you face the following issues:
1. For the construction of the original network planning of hotels, such as the use of traditional cable network scheme, the longer cycle of construction wiring will inevitably affect the hotel's business, image and aesthetics, but also the construction and maintenance of higher costs and so on.
2. For places that are not suitable for wiring, such as the Hall and the conference room, such as the more open areas, still can not easily access the wired network.
3. Traditional mode of operation, such as the monthly subscription system or the daily charge way there is no real-time, interactive effective control, can not really accurate billing, customers are not satisfied. So that the hotel can not improve the level of information to increase the service, and related profits.
Third, Network Solutions
Wireless network, on the basis of the original wired network, in the hall, living room, café, common room and large and small conference rooms and other places, respectively, set up a wireless access point, can achieve full coverage. 3-5 wireless access points are evenly arranged in the corridor of the guest room to achieve wireless coverage across the floor. The specific quantity is determined by the actual situation. As shown in the figure:
Iv. Operational Solutions
The broadband access server is located in the hotel to the ISP leased Ethernet interface, it is connected to the hotel's original local area network. Externally connected broadband metropolitan area network. Its most important function is to complete the user's authentication, billing. The broadband Access Gateway is able to record the time each customer passes through gateways (accurate to seconds) and the number of bytes flowing through (in kilobytes), which can be routed through the gateway interface to the billing server for fee handling. Through its unique processing methods, the information flow and user needs can be real-time, interactive and effective control capabilities. According to the user's authentication, give different application authorization and billing methods, and real-time monitoring the flow of information all the process, notify the user of the use of resources and status, according to the user's authorization attributes to maintain or disconnect the user's connection.
In addition to the network authentication charge function, the product supports many extension functions including:
1 Router function: Broadband network access must need routers, broadband access server can replace the router. It has a network address forwarding (NAT) feature that can dynamically or statically forward multiple private IP addresses to a public network IP address, which is especially suitable for operators who usually provide only one public network address to the hotel. The Access gateway also has Dynamic host address assignment (DHCP) function, which can dynamically set IP address, subnet mask, default gateway, DNS server address for the connected computer, thus eliminating the hassle of setting IP parameters for the guest.
2 firewall function: To prevent outside hackers to the hotel's broadband system attacks.
3 Security isolation function: To prevent confidential documents stolen between guest and guest.
4 Site Browsing Restrictions: Some of the Web site browsing restrictions.
5 Remote management function: Make the operator of the hotel or ISP do not have to carry on equipment maintenance and setting on the edge of the equipment.
Our Broadband Access gateway is a pure hardware device that provides up to 512 concurrent user connections. The interface with backbone network is very simple, Plug and Play, can be installed within 24 hours, put into use.
Five, Hotel billing management
Hotel Billing Management Server as a background processing software, placed in the hotel front desk, mainly for the completion of user accounts, billing information collection, accounting processing, statistics, billing functions. It is installed as a server software on the hotel's PC server. The software can also provide the application (API) interface and the hardware serial interface with the hotel's MIS interface for communication. Specific features include:
1) account opening (authorize)
2) certification (AUTHENTICATE)
3) Collection and monitoring (Accounting & Supervising)
4) Statistics and audit
5) Billing Output
6) System Management
VI. Remote Summary Server
The remote rollup server loads the carrier-level server software and places it in the ISP's central room; the Internet standard AAA Protocol--radius protocol is used to remotely capture the users ' network usage in hotels, and the detailed online information is summarized. So that the two sides can be divided into cooperation.
The system provides the statistician application software, the statistician software uses in the database inquiry, the statistic work, for the operator counts the daily user login, the access, the use and the payment and so on data, helps the operator to analyze the user the usage habit, the network traffic, visits the website and so on the information.