Applicable models
HP Deskjet 200, 200cci, 400, 420C, 500, 500C, 550C, 500Q, 525Q, 600, 610, 630, 640, 656, 670, 690, 695 inkjet printers.
HP Deskjet 710, 720, 810, 830, 840, 845, 880, 895, 850, 870, 890, 920, 930, 948, 950, 970, 990 inkjet printers.
HP Deskjet 3000 series inkjet printer.
hp Deskjet D1368, D1468, D1558, D1568, D1668, D2368, D2468, D2568, D2668, D730, k109a, D4168, D4268, D4368, D5568 inkjet printers.
hp Deskjet 5160, 5168, 5438, 5550, 5652, 5748, 6122, 6548, 6848 inkjet printers.
HP Deskjet 460 series inkjet printer.
The role of the Printer offline test page and the ink Cartridge cleaning test page
• Printer Offline test page
The Printer Offline test page (offline self-check page) refers to a test page that the printer prints out without connecting to the computer.
Function: Mainly used to detect whether the internal hardware mechanism of the printer is working properly. This operation does not detect the connection status of the port and the printer to the computer.
When to use: The printer light is solid but does not perform the print task, does not print after replacing the cartridge, the printer sounds abnormal, and so on.
• Cartridge Cleaning test page
Role: Mainly used to detect whether the printer ink cartridges are missing ink, the basic color is color and whether the nozzle is blocked and so on.
When to use: During the printing process, there are some problems such as color deviation and ink shortage.
Operation method
HP Deskjet 200, 200cci inkjet printer
Here's how it works:
• Print Offline test page
1. Press the printer "power" button to turn off the printer power;
2. While holding down the "feed" button, press the "Power" button to release the "feed" button when the printer is turned on.
• Run Cleaning tests
1. Press the printer "power" button to turn off the printer power;
2. While holding down the "Replace cartridge" button on the left, press the "Power" button to release the "Replace Cartridge" button when the printer is turned on.
HP Deskjet 400, 420C inkjet printer
Here's how it works:
• Print Offline test page
1. Press the printer "power" button to turn off the printer power;
2. While holding down the "feed" button, press the "Power" button to release the "feed" button when the printer is turned on.
• Run Cleaning tests
1. Press the printer "power" button to turn off the printer power;
2. While holding down the "Replace cartridge" button on the left, press the "Power" button to release the "Replace Cartridge" button when the printer is turned on.
HP Deskjet 500, 500C, 550C, 500Q, 525Q inkjet printers
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press the "Font and reset" button or the "Load eject" button.
• Run Cleaning tests
1. Turn on the printer power;
2. Press the "Clean" button.
• Run the Alignment test
1. Turn on the printer power;
2. Press the Align Test button.
HP Deskjet 600, 610, 630, 640, 656, 670, 690, 695 inkjet printers
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the Feed (Resume) button for 5 seconds.
• Run Cleaning tests
1. Turn on the printer power;
2. Diagnostic tests are available in two ways and can be operated as needed.
General: Press and hold the power button while pressing the "Feed (Restore)" button 5 times, then release all the buttons.
Advanced: Press and hold the power button while pressing the "Feed (Restore)" button 12 times, then release all the buttons at the same time.
HP Deskjet 710, 720 inkjet printer
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the power button while pressing the "Feed (Restore)" button 4 times, then the button.
• Cleaning test
HP Deskjet 710, 720 inkjet printers do not have an internal cleaning test. You can print a clean test page from the printer's print toolbox.
HP Deskjet 810, 830, 840, 845, 880, 895 inkjet printers
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the power button while pressing the "Feed (Restore)" button 4 times, then release all buttons.
• Cleaning test
HP Deskjet 810, 830, 840, 845, 880, 895 inkjet printers do not have an internal cleaning test. You can print a clean test page from the printer's print toolbox.
HP Deskjet 850, 870, 890 inkjet printers
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the Feed (Restore) button until the printer starts printing.
• Run Cleaning tests
1. Turn on the printer power;
2. Press and hold the power button for 7 consecutive "Feed (Restore)" buttons and release all buttons at the same time.
HP Deskjet 920, 930, 948, 950, 970, 990 inkjet printers
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the Feed (Resume) button for 5 seconds.
• Cartridge Cleaning
1. Turn on the power switch.
2. There are 3 ways to clean the cartridge, you can do it according to your needs:
Light cleaning: Press and hold the power button while pressing the "Cancel" button two times, you can hear the sound of the printer cartridge moving, which is the printer is cleaning the ink cartridge.
Moderate cleaning: Press and hold the power button while pressing the "Cancel" button two times, and then press the "Recover (Feed)" button again. You can hear the printer cartridge moving sound, which is the printer is cleaning the ink cartridge.
High cleaning: Press and hold the "power" button, press the "Cancel" button two times, and press the "Recover (Feed)" button two times. You can hear the printer cartridge moving sound, which is the printer is cleaning the ink cartridge.
• Run diagnostic tests
Press and hold the "power" button at the same time, continuously press 8 times "Cancel" button, and then press 4 times "feed (Restore)" button, then the paper will be printed a diagnostic test proofs.
Note: If you need to print cleaning proofs, in the print software, open the "Print toolbox" and select "Clean the printer cartridge" to print.
HP Deskjet 3320, 3323, 3325, 3420, 3425 inkjet printers
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the power button while continuing to turn the printer top cover 4 times and then release the power button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. You can open the printer assistant in the printer software and select "Clean cartridge" to print.
Note: Refer to the User Guide in the printer assistant for the exact location.
HP Deskjet 3538, 3558 inkjet printer
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the power button while continuing to turn the printer top cover 4 times and then release the power button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. You can open the printer assistant in the printer software and select "Clean cartridge" to print.
Note: Refer to the User Guide in the printer assistant for the exact location.
HP Deskjet 3658, 3668 inkjet printer
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. While using a pen or a thin stick against the power button, turn on and off the printer top cover 4 times, then release the power button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. You can open the printer assistant in the printer software and select "Clean cartridge" to print.
Note: Refer to the User Guide in the printer assistant for the exact location.
HP Deskjet 3743, 3748, 3918, 3938 inkjet printers
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the power button while continuing to turn the printer top cover 4 times and then release the power button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. You can open the printer assistant in the printer software and select "Clean cartridge" to print.
Note: Refer to the User Guide in the printer assistant for the exact location.
HP Deskjet D1368, D1468 inkjet printer
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the power button while continuing to turn the printer top cover 4 times and then release the power button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. In printing preferences, tap functions → printer services, then tap the Clean cartridge button.
HP Deskjet D1558, D1568 inkjet printer
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the power button while continuing to turn the printer top cover 4 times and then release the power button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. In printing preferences, tap functions → printer services, then tap the Clean cartridge button.
HP Deskjet D1668 Inkjet Printer
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the power button while continuing to turn the printer front cover 10 times and then release the power button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. In printing preferences, tap functions → printer services, then tap the Clean cartridge button.
HP Deskjet D2368, D2468 inkjet printer
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. While using a pen or a thin stick against the power button, turn on and off the printer top cover 4 times, then release the power button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. In printing preferences, tap functions → printer services, then tap the Clean cartridge button.
HP Deskjet D2568, D2668 inkjet printer
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the power button while pressing the "Cancel" button 1 times, then release the "Power" button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. In printing preferences, tap functions → printer services, then tap the Clean cartridge button.
HP Deskjet D730, k109a inkjet printer
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the power button while pressing the "Cancel" button 1 times, then release the "Power" button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. In printing preferences, tap functions → printer services, then tap the Clean cartridge button.
HP Deskjet D4168, D4268 inkjet printer
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the power button while pressing the "Photo" button 1 times, then release the "Power" button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. In printing preferences, tap functions → printer services, then tap the Clean cartridge button.
HP Deskjet D4368, D5568 inkjet printer
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the power button while pressing the "Cancel" button 1 times, then release the "Power" button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. In printing preferences, tap functions → printer services, then tap the Clean cartridge button.
HP Deskjet 3848 Inkjet Printer
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. While using a pen or a thin stick against the power button, turn on and off the printer top cover 4 times, then release the power button.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. You can open the printer assistant in the printer software and select "Clean cartridge" to print.
Note: Refer to the User Guide in the printer assistant for the exact location.
HP Deskjet 3820, 5160, 5168, 5550, 5652, 6122 inkjet printers
Here's how it works:
• Print Offline test page
1. Turn on the printer power;
2. Press and hold the Feed (Resume) button for 5 seconds.
• Cartridge Cleaning
1. Turn on the printer power;
2. There are 3 ways to clean the cartridge, you can do it according to your needs:
Light cleaning: Press and hold the power button while pressing the "Cancel" button two times, you can hear the sound of the printer cartridge moving, which is the printer is cleaning the ink cartridge.
Moderate cleaning: Press and hold the power button while pressing the "Cancel" button two times, and then press the "Recover (Feed)" button again. You can hear the printer cartridge moving sound, which is the printer is cleaning the ink cartridge.
High cleaning: Press and hold the "power" button, press the "Cancel" button two times, and press the "Recover (Feed)" button two times. You can hear the printer cartridge moving sound, which is the printer is cleaning the ink cartridge.
• Run diagnostic tests
Press and hold the "power" button at the same time, continuously press 8 times "Cancel" button, and then press 4 times "feed (Restore)" button, then the paper will be printed a diagnostic test proofs.
Note: If you need to print cleaning proofs, in the print software, open "Print toolbox" or "Printer assistant" and select "Clean printer Cartridge" to print.
HP Deskjet 5438, 5748, 6548, 6848 inkjet printers
Here's how it works:
• Print offline test page:
1. Turn on the printer power;
2. Press and hold the Feed (Resume) button for 5 seconds.
• Cartridge Cleaning
Cartridge cleaning must be done through the printer software. Select "Service" in "Printing preferences" and select "Clean print Cartridge" to complete.
HP Deskjet 460 Inkjet Printer
Here's how it works:
• Print offline test page:
1. Turn on the printer power;
2. Press and hold the power button while pressing the "Feed (Restore)" button 4 times, then release all buttons.
• Cartridge Cleaning:
Cartridge cleaning must be done through the printer software. Select "Service" in "Printing preferences" and select "Clean print Cartridge" to complete.
The Printer Offline test page does not pass what should be done?
Normally, the printer can print normally, stating that the hardware part of the printer (not including the interface and connectors) is working properly, otherwise the printer hardware has a problem, you need to send the printer to repair center detection. The National Maintenance Center list is as follows:
HP Printer National Repair Center List
How to check the printed cartridge cleaning proofs?
• Compare the printed colors correctly. You can check the color of the ink cartridge cleaning proofs to determine if the ink cartridge is missing color. If the basic color of the ink cartridge cleaning proofs is changed, it is treated as a bias color.
O usually black in the case of a black cartridge;
o Color ink cartridges will have "yellow/magenta/cyan" 3 kinds of color;
O in case of photo cartridges there will be "light blue/Light magenta/Light black" 3 colors.
• See if the line is disconnected. If there are many, the number of nozzles that do not work is too large, which can affect the printing effect.
After several cartridges have been cleaned and still invalid, it should be treated as a cartridge problem. Also pay attention to the validity period on the back of the cartridge body.
There are several reasons why a cartridge problem occurs:
1. Original ink cartridges are not ink. If it is a color cartridge, it is possible that a color has been exhausted.
2. There is a problem with the original cartridge you just bought.
3. Original ink cartridges, have been filled with ink.
4. Other branded cartridges that are compatible with HP printers.
5. Counterfeit Original HP ink cartridges.