Problem description
Purchase hp Color LaserJet Pro MFP M177 pclms with a LAN WiFi network connected to each office computer. Install the printer with its own disc drive, found that some computer installation drive failed, prompted "a critical error could not use the product ."
Problem analysis
1, the installation problem is the XP system, but some XP system computer can be installed, find HP after-sales technical staff to solve, the proposed upgrade to Windows7 above. I think this is their lazy way, for users to upgrade the system or reload the system is a lot of trouble.
2, when the installation problem occurs, the initial installation progress is very slow. On-line search solution, found someone proposed to install the. NET Framework 3.5, it is estimated that the download installs the. NET Framework 3.5 failure.
Problem solving
First install the. NET Framework 3.5 separately to ensure successful installation of the CD-ROM drive, all the multifunction programs will be installed successfully.
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HP M177 printer driver installation problems and solutions