1. Open Control Panel first
2. In the Program and Function window to find out if there is HP printer driver, uninstall
3. Open C:windowssystem32spooldriversw32x86
See if there are 2 or 3 named folders under this folder, open the folder and delete the contents (do not delete the entire folder directly)
See if there are any files called "Hewlett_packard", "hphp", and deleted.
4. Click Start input regedit open Registry Editor
Find key value
Hkey_local_machinesystemcurrentcontrolsetcontrolprintenvironmentswindows NT X86drivers
Below there are Version-3 or Version-2 to find the name of the HP printer right click Delete (if not skipped this step)
5. Download printer Driver
Download to HP's official website
Right click on the file to choose to extract
6. Click Start-Devices and printers
7. Select Add Local printer
8. Select Create New port, port type Select Standard TCP/IP port
9. Enter the printer IP address
10. Install drive, choose to install from disk
11. Click to browse
12. Find the 5th step just downloaded the drive unzipped folder path, open INF file
13. Click OK
14. Select the driver for your printer
Click Next Install Complete