Connect to the itunes store before the problem, but now is not, the online part of the tutorial said to close the agent can, but some friends did not open the agent how to solve it?
A lot of users have problems using itunes, they can sync software, video, music, and so on, but they can't get into the itunes store, no pages, no page, click on the display loading page. Then when I log into my account, I show an unknown error, as shown in the following figure:
One, itunes cannot connect to the itunes Store (service not started)
1, the Bonjour service is disabled, the service is responsible for hardware devices and software services in the network automatically configured and published, so this service is disabled is likely to affect the Apple device synchronization and networking capabilities, the following how to open the service.
2, the ITunes store is not accessible most likely the problem is itunesprefs, so you need to remove it, and then restart ITunes, reconfigure, the file is located in the path:
3, C:\Users\HeLong\AppData\Roaming\Apple Computer\itunes, right click the file to delete.
4, modified by itunes preferences, changing the Disable in the Parental configuration option, disabling the itunes store, but accessing itunes U so that you cannot access itunes, and then turn off itunes. Restart the software, and finally disable the itunes Store in the parental option to cancel, most likely resolving the problem of not having access to the itunes store.
5, in addition, we can open the command line using the Administrator identity, enter the CMD search in the Start menu, then right-click Cmd and open as Administrator, then enter Netsh winsock reset at the command line.
Two, try the
Method 1: Set--Restore--Restore the network settings, and then go to the App Store.
Method 2: Resets the access restrictions
Setting –> "Universal" –> "Access Restrictions", opens the access limit for 5 seconds, and then closes the access restrictions.
Method 3: Resets the current WiFi
"Settings" –> "WiFi" –> into the current wifi–> "ignore this network" to reset the current WiFi, then reboot the iphone and reconnect to WiFi.
Method 4: Check your time, and time zone
"Set" –> "Universal" –> "date and Time" –> turn off automatic settings, and if the date and time are correct, turn on automatic settings.
Method 5: Reset date and time
Set –> General –> date and time –> turn off automatic settings and set the date to a year ago. Trying to open the ITunes Store again will do the previous action, and if you have an error prompt, reopen the auto set option that you just turned off. The problem with not connecting to the ITunes Store is solved by repeatedly trying a few more times. The
Method 6:iphone the computer and clicks the. icon in the lower-right corner.
The
Selects other countries in the refreshed page. (I choose America), sync with the iphone in itunes, disconnect the phone from the computer when it's done, go to the store option in the iphone setup, log off your account, and finally open the App Store program.
Method 7: Install the PP Assistant. The
PP Assistant also has a huge amount of application software, and it is free to enter the Apple ID more than once.