Fault symptom:
Lenovo smart plug-in board FAQ.
Solution:
1. Is there a limit on the electrical appliances connected to Lenovo smart plug-in boards?
Lenovo smart plug-in board can be connected to devices with a maximum of 8A current, and the power is about 2000 W. Exceeding this power may cause Lenovo overload protector to pop up. The resistance load (such as electric cooker, electric heater, electric oven, electric pressure cooker, electric heating rod and other heating equipment and incandescent and halogen lamp) cannot exceed 2000 W, inductive loads (such as electric fans, washing machines, air conditioners, range hoods, and other electrical equipment, as well as fluorescent lights and energy-saving lamps) cannot exceed 800 million, the capacitive load (desktop computers, televisions, induction cookers, microwave ovens, and other household appliances) cannot exceed 700 million.
2. What should I do if Lenovo smart plug-in board is not configured successfully?
(1) Check whether the Wi-Fi indicator of Lenovo smart plug-in board is in a transient state. If the indicator is not flashing, please press and hold the key for about 6 seconds. Then release the indicator and re-configure it.
(2) Check whether the home Wi-Fi router connected by the mobile phone can connect to the Internet normally.
(3) confirm that DHCP is enabled on the vro and enable SSID broadcast (SSID cannot be hidden ).
(4) Check whether the anti-network protection and firewall functions of the route are enabled for the Smart Router. If yes, disable these functions.
(5) Check whether MAC address filtering is enabled on the vro. If MAC address filtering is enabled, cancel filtering, after successful configuration, check Lenovo's device information in the smart home 365 software to confirm the MAC address of the Lenovo smart plug-in board, and then set the MAC address filter in the router.
(6) because Lenovo only supports 2G and 4G frequency wireless routers, wireless routing needs to be configured at 2G and 4G frequency. If the router is a 2.4G/5G router, first disable the 5G frequency of the router. You can enable it again after the configuration is successful.
3. Why is the Lenovo smart plug-in board suddenly powered off, the indicator light is not on, and the buttons are not responding?
Check whether the overload protector button on the right of the power supply key is displayed (the default status is concave). If it is displayed, it indicates that the overload protector has taken effect. Remove the device on the Lenovo smart plug-in board first, then press the overload protector button to return to use (note that once the overload protector takes effect, the device power exceeds the range of Lenovo smart plug-in board, please reduce the number of access devices ).
4. Why cannot I use a mobile phone to control Lenovo's smart plug-in board?
Check whether the vro can access the internet normally. Because the Lenovo smart plug-in board is remotely controlled through the server, the vro in the home must stay online for control.
5. Does the timed control of Lenovo smart plug-in board take effect after the device is powered off and powered on again?
Lenovo smart plug-in board timing control commands exist on the server side, after the timing is set, power-on again does not affect the execution of the scheduled task (the premise is to ensure that the connection between the Lenovo smart plug-in board and the router is normal and the router can connect to the Internet ).
6. How many scheduled tasks can be set on Lenovo smart plug-in board?
Lenovo smart plug-in board allows 20 scheduled tasks and 20 countdown tasks at the same time.
7. Where can I download Lenovo smart phone?
You can directly scan the QR code below the plug-in. Apple can download the QR code from appstore and Android in Happy Mall (happy assistant.
Download QR code: (you cannot scan via WeChat or use a browser)
8. Enter the Wi-Fi password in the connection plug-in. The prompt is: the Wi-Fi is not encrypted.
The company network will have this problem, wireless requirements: 2.4 Ghz B/g/n, encryption method: WPE/WPA-PSK/WAP2-PSK
9. If the plug-in wireless knowledge light blinks, will LENOVOSERVICE_AP be normal?
Normally, the inserted Wi-Fi link is used when Apple's mobile phone is connected.
10. Can I connect multiple mobile phones through the plug-in?
Yes, but you need to share it with the host.
11. The usb interface can still be used when the power button is switched off. Is it normal? Can it be switched off?
Normally, it cannot be closed through the mobile phone app or power button. The USB is designed to be so weak that it is mainly used for smart device charging. The constant power supply will not cause any security risks, and it is more convenient for you to charge and use, it can be used separately from other household appliances to provide more options for using electricity.
12. How can I connect to the plug-in board of an Apple mobile phone?
(1) The plug-in needs to be connected to the power supply, long press switch about 10 seconds, wifi indicator flashing means to start pairing.
(2) the mobile phone uses the Lenovo smart phone app to scan the QR code at the bottom of the wiring board. If the camera cannot scan, you can manually add it: click the plus sign in the upper right corner of the home page and select the product type at the bottom to add the device.
(3) follow the prompts to select connect to the plug-in network, manually select LENOVOSERVICE_AP (the plug-in light flashes at this time), and select return Lenovo smart power in the upper left corner.
(4) select wifi in the current environment and enter the password. Click start connection.
13. How to connect an Android phone to the plug-in board
(1) The plug-in needs to be connected to the power supply, long press switch about 10 seconds, wifi indicator flashing means to start pairing.
(2) the mobile phone uses the Lenovo smart phone app to scan the QR code at the bottom of the wiring board. If the camera cannot scan, you can manually add it: click the plus sign in the upper right corner of the home page and select the product type at the bottom to add the device.
(3) enter the user name and password for wifi and click start connection.
14. Error: Please note that the data does not exist and you need to refresh the data.
Because other mobile phones and plug-ins are re-paired, the current host is offline. For example, you need to control multiple mobile phones and use the share function.
15. Shared device permissions
The shared object can be modified or deleted with the same permissions as the host, but the shared object cannot be shared with others.
16. An error occurs when you share a device. The user already exists.
Because you have already shared the file before, you need to delete the file in the Personal Center-sharing device.
17. Mobile phone operating system requirements
Android 4.0 or above, iOS or above
18. Bar code on the packing box
The first is the product number.
The second is the host number (red box)
The third is the material number.
The fourth is epack.
19. There is no return button on the personal logon page of the Apple mobile phone during logon or exit.
This design requires you to log on to the APP before using the APP. Therefore, no return button is displayed. We recommend that you exit the program directly when you exit.
