Fault symptom:
When you start Microsoft Word for Mac 2011 or 2008, you may see this error:
Microsoft Word has a problem and needs to be disabled. We apologize.
Cause analysis:
If this error occurs:
1. The word preference is damaged.
2. The user account configuration file is damaged.
3. The program running in the background interferes with Mac. Word
4. The application file is damaged.
Solution:
Key point: the location of some files is different if you have installed Service Pack 2 (SP2 ). To check whether Word has been installed, enable Word, and click Word in the Word menu. If the version is 14.2.0 or later, you must use Service Pack 2.
Method 1 reset Word to Mac preference
Warning this step will delete custom preferences, such as keyboard shortcuts or changed toolbar or dictionary.
Corrupt Word preferences may cause this error. Perform the following steps to reset them:
1. Exit all programs.
2. Go to the menu and click Home> Library. If you have OS X 10.7 (Lion) or higher, click go, press the Option key, and select the library
3. Open the preference folder and drag com. microsoft. Word. plist to the desktop. If you cannot find the file, continue to the next step.
4. Now, open the folder (preference) in Microsoft and drag it to com. microsoft. Word. prefs. plist on the desktop.
Note: If you have installed Service Pack 2, open Application Support> Microsoft (instead of Preference> Microsoft
5. Start Word. Do you see this error?
No. When you exit Word, drag one of the files back to its default location and test again. If this error occurs again, you only need to drag it back to the damaged file. Move it to the recycle bin. If no error is displayed, drag another file from the desktop to the wastepaper basket. Congratulations, this solves the problem.
Yes. When you exit Word, and restore the two files to their original location. Go to the next step.
6. Exit all programs.
7. Go to the menu and click Home> Library. If you have OS X 10.7 (Lion) or higher, click go, press the Option key, and select the library
8. Open the application support folder, then the Microsoft folder, then the Office folder, and then the user template folder.
9. Find the Normal. dotm file and drag it to the desktop.
10. Start Word. Do you see this error?
When you exit Word, drag Normal. dotm from the desktop to the wastepaper basket. Congratulations, this solves the problem.
Is to exit Word and restore the file to its original location. Go to the following method.
Method 2 create a new user account
Damaged user accounts may cause this error. To test and check whether this is the cause of the problem. Follow the steps in this document to create a new user account:
Test your user account to solve the Office for Mac application
If the problem persists, go to the following method.
Method 3 completely start the operating system
We recommend that you run the following command on a clean boot operating system to check if other programs are interfering with Word Mac:
Run a clean startup command to determine whether the background program interferes with the Mac address of the Office.
If the problem persists, go to the following method.
Method 4 run the repair disk permission
You can use the disk repair permission option to require Mac OS X 10.2 or a later version to solve the problem. To use this option, follow these steps:
1. Click the utility to go to the menu
2. Start the Disk Utility.
3. Select the primary hard drive for your computer.
4. Click the first help tab.
5. Click the permission to repair the disk.
Note: The Disk Utility can only repair Apple by installing software. This utility also fixes folders such as application folders. However, this utility does not fix the software in the main folder. For more information about this option, see Apple's article about Disk Utility's disk permission repair function
If the problem persists, go to the following method.
Method 5 uninstall and reinstall Office for Mac
If the corrupted Word is a Mac application file, this error may occur. We recommend that you delete and reinstall the Office. To solve this type of damage. To perform this operation, select an article based on your Office for Mac version: manually delete Office 2008 for Mac and how to uninstall Office for Mac 2011