Several HK colleague transfer come over, use their outlook all appear this kind of problem, symptom is, the cache email address of Outlook cannot save, namely cannot use the automatic completion function when inputting an email.
By observing and discovering, *. NK2 file will be deleted every time logout then login, or after shutdown, the file will disappear.
Then use the normal method of processing, check settings and all add-in, no problem; re-create Outlook profile, no, reload Outlook problem, recreate Windows user profile, fail, and then try user account to log on to other computers. Symptoms remain, and using other accounts to log on to the failed user machine, everything is OK, so the possibility of system failure is eliminated.
Enter is to try to notice how the NK2 file is missing, create a shortcut to the desktop, login immediately open the folder, NK2 file is still, perhaps when the login script run to a certain part of the NK2 suddenly disappeared, so suspect is a script problem, Check the user's corresponding dept. its run script, one by one analysis, suddenly found a row, Del ... NK2, f***, unprovoked end Why delete this file, so continue analysis, suddenly dawned.
The original HK it because of the security policy need, prevents the user to leave the NK2 file when the other computer uses Outlook, causes the secret theft, therefore in the non user fixed computer, uses the login script to enhance its security. The solution is also very simple, that is, automatically check whether there is another file exists, if not deleted, there are reservations, soooooooo!
See more highlights of this column: http://www.bianceng.cnhttp://www.bianceng.cn/Office/Outlook/