If your Samsung phone has no ringtones, try the following solutions:
First, check whether all sounds are set to disabled. Under the standby desktop, click application-settings-my devices-Auxiliary functions-and select disable all sounds. If yes, deselect the check box. In addition, please check whether the ringtone is set to mute.
Second, it may be that the ringtone is too low, which is also the reason why the ringtone cannot be heard. Increase the volume of the ringtone. On the standby desktop, click application-set-my devices-sound-volume.
Third, check whether the ringtone itself can sound and whether it is damaged. If the basic ringtone cannot be played, you must go to the repair center to check it. If it is not a problem with the basic ringtone, download the ringtone again.
Fourth, it may also be a temporary error. Restart the instance and check whether the instance is working properly. Press the power button for about 2 seconds. If the "restart" symbol appears, click the symbol. If no restart symbol is displayed, press the power button for more than 8 seconds, and the device restarts;
Fifth, check whether the sound can be played by the music player or video player. Change the volume of music, video, game, and other media. If no sound can be sent, the speaker may be faulty. In this case, you need to send your phone to the nearest Samsung service center for upgrade, for the specific service center address and contact number, click here to query. (We recommend that you contact the service center before you go)