If your phone does not make a normal call, follow these steps:
First, check the mobile phone charges, if the mobile phone owes or downtime, please pay the bill in time and then try to dial the phone.
Second, the flight mode is closed.
1. Under the Standby page, click "Application".
3. Click "More Networks" under the "Connect" option.
4. The "flight mode" of the hook to cancel.
Third, remove the hidden number.
1. Under the Standby page, click on "mobile".
2. Click on the lower left corner of the Phone "menu" button, select "Call Settings."
3. Click "Other Settings".
4. Click "Caller ID".
5. Click "Network Defaults".
If the above operation is still unable to make a call, please continue with the following actions:
1. Replacement of other SIM card, you can also change the time period or place to call to try.
2. Backup important data (including contacts, information, documents, photos, etc.), restore the phone to the factory setting (set-account-Reset-restore factory settings).
3. If the above methods are not valid, we recommend that you carry good purchase invoices, warranty cards and mobile phones to the local Samsung service center, by the engineer to check the phone.