Step 2. The phone is connected to the computer.
1. Connect the cell phone to the computer and open the 91 assistant.
2. When the 91 assistant connection is successful, the handset model is displayed.
Tip: If 91 assistants are in the following position for a long time, it is recommended to click "Refresh Device List" below.
If you still cannot connect to the 91 assistant, it is recommended that
1. Update the 91 Assistant software version attempt.
2. Check to see if the computer has the appropriate. NET Framework version installed (the recommended version is. NET2.0 or above).
3. Check to see if the Android driver is installed. Can be viewed in: "My Computer"-right-click Properties-"tabs"-"Hardware"-"Device Manager", and if new hardware appears in Device Manager, with a yellow exclamation point, you need to install the driver. To install the driver, please click here to download the Kies software and install it, but do not need to open the Kies software.
4. Check the computer USB cable and connection interface is normal, replace the computer USB interface attempt, desktop recommended by the host behind the USB interface.
5. If the above operation can still not be used, it is recommended to replace other Third-party synchronization software use.
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