1. To use the Kies software first we need to download a Kies 3 sync software installed in the computer.
2. Download and install the kies of the columns double-click the software to open.
Okay, now it's time to connect the phone with the computer.
1. Use the USB cable to connect the handset to the computer, if the device name above the Kies software shows that your phone model representative is connected successfully.
2. If the mobile phone connected to the computer does not show success we can disconnect the phone from the computer and then click the Kies Software "tools"-"Reload device driver" as shown in the following image.
3. After the installation of a good driver we can click on the automatic diagnosis, and then try to connect the phone with the computer.
If your phone can't connect to Kies software
USB debugging options are checked on the phone
Kies software not upgraded to latest software version
Computer Configuration not up to the requirements
The above operation still cannot solve (Samsung handset connection Kies software cannot recognize, how to do?)