ThinkPad X1 Tablet install WebEx conferencing software on the 99% page or cannot detect microphone problems

Source: Internet
Author: User
Tags microsoft windows 10 install webex
Fault symptom:


When you install the Cisco WebEx application on the ThinkPad X1 Tablet machine, the program may stay on the 99% progress bar on the installation page for 3-10 minutes. After the installation is complete, the system microphone and other devices may not be detected in WebEx meetings.


Affected models:


ThinkPad X1 Tablet (20GG, 20GH)


Affected system:


In Microsoft Windows 8.1


Microsoft Windows 10


To solve this problem, we recommend that you follow these steps:


1. Follow these steps to change the camera video-related attributes in the registry:


Tip: It is risky to modify the registry. Back up important data in advance.


A) double-click "" in the attachment and save the "Disable_Camera_Stability.reg" file to the local hard drive system folder (for example, C: emp)


B) double-click the "Disable_Camera_Stability.reg" file and select Yes to keep the registry settings.


C) remove the "Disable_Camera_Stability.reg" file after the settings are retained.


Note:: "Disable_Camera_Stability.reg" the camera's Digital Vibration Stability function is disabled. To enable this function, delete the following information in the registry: [HKEY_LOCAL_MACHINESoftwareWOW6432NodeIntelCamera]


2. Install the Intel SkyCam driver (version: 30.14251.7082.2627)




3. Install the Realtek WebEx sound card driver for WebEx users: (this driver reduces the stereo feature used by WebEx to ensure proper use of microphones in WebEx meetings)


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