Today, a customer called me, said click the application error, and each user has an error, as shown in Figure 1:
Trouble Shooting
The first step: consulting the user has not made any recent changes, such as strategy and so on, yesterday whether the use of normal.
Response: Last night modified the strategy, the problem is likely to be in the strategy????
Step two: According to the symptom prompts, the service does not start, opens the XenApp server, views the service.
Result: Service is normal.
Step three: Check the configuration file registry to see if there are exceptions.
Figure 2 below:
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Result: no exception exists.
Fourth Step: Policy, check the strategy found a more strategy, "Do not use temporary profile to let users log in" this policy.
Figure 3 below
Workaround: Try to shut down this policy and solve the problem.
In this question, in the beginning actually entered the crux of the problem, whether recently changed, so the problem can be solved quickly.
This article is from the "Citrix Cloud" blog, please be sure to keep this source http://shenhj.blog.51cto.com/829152/589004