Management communication is the strategic response of managers to management situation. The similarities with information communication are:
L are the process of transmitting and sharing the meaning between the subjects in the organization;
L are made up of certain communication elements;
L Each element has a pair of one or one-to-many or many-to-many relationships;
More importantly, the purpose of communication is to achieve certain results in a certain context, or to convey information, or instill ideas, or unified action, and so on.
However, there are many differences between management communication and information communication, and the following table is summarized as follows:
|
Information Communication |
Management communication |
Definition of the representative of the person presenting |
Mary Monte |
Kenneth Burk |
Defined |
The process of transferring and understanding information between people, or between individual organizations |
The strategic response of managers to situations |
The emphasis of definition connotation |
Focus on the grassroots and middle levels of the organization, emphasizing the controllability, procedural and strategic nature of the communication process |
Focus on high-level management communication, focusing on political and strategic |
constituent elements |
Communicator, communication object, information, cultural context/communication atmosphere, feedback, a total of 6 elements constitute a complete communication process |
Action, action, scene, method, purpose, these 5 elements are composed of |
The relationship between features |
The relationship of independent, linear connections. |
Coexistence, interrelated relationships, five-in-one |
Communication process Characteristics |
The communication process is linear and the main body plays a leading role. is the process by which the subject sends a signal and is accepted by the object. Although the object can be feedback, but the feedback information is ultimately interpreted by the main body, so only the main body to understand the objective law of communication, mastering communication skills, can effectively communicate. |
The process of communication is complex, three-dimensional, cross-and dynamic. The relationship between the communication subject and the object can be changed dynamically, which can be said to be the subject (i.e. the action person). The process of communication is the process of interaction, constructive meaning, identity and coordinated action between the subjects. |
Communication goals |
The goal of communication is clear, that is, to convey and understand information, the specific objectives of communication, although can be adjusted according to the feedback of the communication object, but basically by the Communicator master. |
The goal of communication is to identify and unify action. The specific target of communication may produce complex dynamic changes with context and subject relationship. |
Scope of application (in the organization) |
Easy to communicate, technology-oriented communication |
The content of communication is more complicated, and the objective difference between subjects is great. |
What is management communication? What are the similarities and differences between it and information communication?