1, if your computer is just installed an antivirus software, you can re-download a different antivirus software, detection is not all anti-virus software is this one to automatically exit the shutdown situation. Can run, that may be the original anti-virus software itself problem. If you can't open it, it's another reason, we're going to look down.
2, continue to analyze probably is in the virus, may be some will block antivirus software virus, in the virus antivirus software and can not kill the words, so you if the computer has set the restore point, you can use a key to restore, restore to the computer has not yet failed.
3, of course, if you do not set the restore point, what should I do? This can first install some auxiliary tools such as 360 security guard and Jinshan Guardian to the killing and repair it, clean up whether there is a malicious plug-in situation, after cleaning up found that the computer will still have an exception to enter the Safe mode, Restart the computer and then enter the system when you press and hold the F8 key to enter the safe mode to try to open the antivirus software, you can in safe mode to the computer virus killing, detected the virus after it was killed, and then re-enter the system. After restarting the system, found that the computer can not be opened, check whether some files are lost when the virus. It is recommended to use the system CD for repair.