What if the fingerprint identification of the Apple phone is broken? How much does it cost to repair?

Mobile phone fingerprint recognition is from which year began to remember, but its convenience is more and more popular. But the problem is, for today's iphone users, must have encountered the problem of fingerprint identification failure. What should I do if I encounter a situation where the fingerprint is not recognized? We have some information to share with you from some Apple aftermarket service points.

Three things that have gone wrong with the fingerprint of the Apple phone

What should I do if I have a problem with my iphone fingerprint function? There are several situations:

1, simple home key problems, such as rebound effect is not ideal: directly replace the home key gasket can be, does not involve Touch ID part.

2, Home button module damage, such as by not responding, line break, etc.: can only find apple after-sale repair.

3, the Home key use normal, Touch ID did not respond, fingerprint function loss: can only find apple after-sale repair.

Why the iphone fingerprint is broken can only findofficial Apple Authorized repair point?

Someone asked why the non-official apple repair Point (http://service.iccidchaxun.com/) can not repair fingerprint identification? Is it related to the function of fingerprint identification damage is not only to find Apple repair?? The answer is yes. Why is it? Because the fingerprint is very processor one by one corresponding, a Touch ID feature of the iphone in the factory, the Home key module contains the Touch ID information corresponding to the A8 processor one by one, after separation will not be used, even if you have not entered the fingerprint information, anyway is not.

How much does it cost to repair the fingerprint of the Apple phone?

Find Apple official repair also means that will pay high maintenance costs, small series consulting Apple customer service phone, but customer service can not answer such questions, the maintenance engineer to detect and judge the maintenance method. From the history of Apple's warranty, there are three kinds of cases:

1: In the 1-year warranty period, whether you are the home key issue or Touch ID problem, once the detection of non-human damage, Apple will be very generous to you change the station official turn machine, or repair, according to the current situation of direct change machine is more common.

2: In the 1-year warranty period, has changed the official turnover machine, whether you are the home key issue or Touch ID problem, due to the new Apple warranty policy, it is very likely to become able to repair as far as possible repair, and the warranty period does not recalculate.

3: After the warranty period, you decisively tragic, your own money, Apple certainly can help you solve the problem, only regret did not buy Apple care.

Of course, one of the best ways to pray for your iphone fingerprint recognition is not really bad! I am a friend of the iphone is also bad fingerprint recognition function and suddenly good. To prevent this from happening, you can try the following methods.

1. After restarting the iphone, the fingerprint recognition (Touch ID) fails

The iphone's fingerprint recognition (Touch ID) failure is normal after a reboot (one of the most common causes of fingerprint failure).

Why does the iphone have to expire after a reboot?

This is mainly Apple for the user's mobile security design, the iphone's fingerprint recognition system Touch ID does not store the user's fingerprint information, but the fingerprint information is converted into digital storage in the chip of the iphone. This part of the chip is protected by encryption, only your fingerprint and password can be activated before use.

That is, when your iphone is restarted, the fingerprint information in the chip-protected Touch ID is isolated and not activated. To be used with a digital password.

Workaround: Therefore, if the failure of the fingerprint recognition after the restart is only required to enter your digital password once you can use, which is also a protection mechanism.

2, the iphone in the lock screen more than 48h has not been unlocked or the user in the "Settings" in the "Touch ID and password" to make the relevant settings.

In this case, the iphone fingerprint recognition system does not work, which is also normal

Workaround: Just enter a digital password once to resolve.

3. iphone iOS system version makes the fingerprint identification invalid

This problem is not good to say, there are system bugs or other reasons

Workaround: Upgrade to the latest version of iOS system, the new system can fix a lot of errors and bugs, you can try.

4, set the-touch ID and password, the finger is not registered, resulting in fingerprint recognition failure

In the "Touch ID and password" of the phone "settings", when testing the fingerprint recognition system, when you put one of your fingers on the time, if the finger has been registered, the corresponding finger button will be lit to show that the finger has been registered. Conversely, it is not registered if it is not lit.

WORKAROUND: Re-register a finger and try again.

If the above methods have been tried, or can not work properly, only to Apple after the store to repair the hardware.

What if the fingerprint identification of the Apple phone is broken? How much does it cost to repair?