Windows 10 Error Troubleshooting-Why does the Thunderbolt player stop responding in Windows 10 for a long time?

This two days introduced Microsoft's Windows Azure to several customers, there are several wonderful demo I also recorded the video. No Chengxiang Thunder player seems to be in my Windows 10 preview version of the disease, every time you open the video, at least 10-15 seconds to start playing normally, let me have a strong sense of frustration.

As an IT technician, it is natural not to ignore this failure or simply reload the other player. ----deep in his tiger, catch the tiger, is the hard truth.

The best troubleshooting tool on hand for Windows engineers is, of course, Sysinternals Suite. There are performance problems, the first to find the process Monitor, so hurriedly used to catch the Thunder hang when, behind what happened.

The result is frustrating, and the result of the check is that there is not much useful information in addition to the behavior of the following significant access to the CodePage registry key value.
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Procdump.exe "-h-n 2 XMP Xmp.dump

Where-H is the discovery process hang can automatically catch dump, the default is 5 seconds. -N is the name of the process that specifies how many dump,xmp are Thunderbolt, and finally the dump file name.

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soon you can generate a dump file and then use WinDbg to open it for debugging, starting with a lot of DLLs and other files can't find the symbol file, It is normal that Microsoft's symbol server cannot have the symbol file for Thunderbolt. As can be seen from the following thread stacks, when a function in xmputility is called ieframe! A problem occurred while iegetprotectedmodecookie the function.

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Next you can see the WinDbg hint ieframe! Iegetprotectedmodecookie's problem. Basin-basin inference this is because the Thunder player needs to call the IE framework to display the so-called Chip library and so on, due to the problem of the code, and Windows 10 IE protection mode conflicts. 650) this.width=650; "Src=" http://mmbiz.qpic.cn/mmbiz/ 7wizliacmoyy66fkkd1g9yg9a3l3gpkvwstmhntn5qq8hsqauejkppcdb170outkpkpxj7rxte3tfyhmxpwwd2g/640?tp=webp&wxfrom =5 "style=" Margin:0px;padding:0px;height:auto;width:auto; "alt=" 640?tp=webp&wxfrom=5 "/>

To temporarily solve this problem, it is very simple, just disable IE protection mode, or to add the Thunderbolt website to a trusted site (the trusted site is disabled by default IE protected mode). However, it is important to note that disabling IE protection mode will increase the security risk of IE!

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So the best way is that Thunderbolt engineers can modify the code as soon as possible in order to be compatible with IE protection mode. I have sent a message to thunder, but it has been 2 months since now and has not received a reply.

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If you think wah four well, scan the QR code below for attention. You can also add the public number directly: Sysinternal .

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This article is from the "MVP Basin" blog, please be sure to keep this source http://markwin.blog.51cto.com/148406/1631792

Windows 10 Error Troubleshooting-Why does the Thunderbolt player stop responding in Windows 10 for a long time?