Problem analysis
Windows 7 broadband connection error 691 The problem is a domain name error (incorrect username or password input) or no money or remote port does not respond, but there is still no money, you can call isp (the company where you open the broadband to ask the situation)
First, the account is stolen by others and bound to your account. However, it is unlikely that your account will be used now.
The second case: when the network is connected, it's okay to shut down or restart the computer.
Case 3: The user name and password are incorrect. If the bandwidth dialing error is 691, contact the carrier to change the password.
Case 4: When two NICs are installed on the computer and both enable the NICS, the MAC address is incorrectly fixed,
Case 5: The phone bill is overdue. You only need to pay for it.
Solution
Win7 broadband connection error 691 solution:
Step 1: incorrect username and password.
Step 2: If the user account and password are correct, proceed to the next step. We recommend that you re-install the dialing software ).
If the dialing software is normal after being reinstalled, the reason is "the dialing software is lost ".
If the fault persists after the dial-up software is reinstalled, call 10000 China Telecom (10060 China Netcom/10050 China Tietong) to report the fault.
Step 3: China Telecom limits the number of accounts you use. For example, if you have four users in this account, and now four users are using the account, your dialing error is 691.
Step 4: You have not disconnected after use, at least the server is still not disconnected, and thought you are still in use. It is similar to the above situation, so error 691 is returned.
If you don't know anything, don't read it. The company that directly calls you to open the bandwidth will ask them to help you solve the problem. Generally, they can help you deal with it for free, this is a service.