Prepare for Remote Assistance
Step 1: Right-click the computer and select properties. In the displayed window, select Advanced system settings.
Step 2: In System Properties, switch to the Remote tab and select Allow Remote Assistance to connect to this computer.
Step 3: Click the Advanced button to further set Remote Assistance. We can reasonably set the maximum time for enabling and check the invitation to create a computer that only runs Vista or is updated.
Create invitation questions
Step 1: Open Windows 7 remote assistance. In this window, select a trusted person to help you.
Step 2: in how you want to invite the helper to ask, there are three options, we choose to use easy connection.
Step 3: In this window, we can see a password, copy the password in notepad and save it, and then choose to save the invitation as a file. Next, save the invite file in this folder and click Save. Next, we can send the invite file and password to the recipient's mailbox.
Application invitation File
Step 1: Open Windows 7 remote assistance. Select "Help invitation" and select "use invitation file" in this window. In the displayed window, open the location of the invitation file and open the file.
Step 2: enter the password used to connect to the remote computer window, enter the existing remote computer password, and then click OK.
Step 3: When your remote assistance connection is successful, all menus are activated, and then you start to remotely assist Windows 7.