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Windows system patch KB2962872 causes InstallShield to fail to start

Source: Internet
Author: User
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Yesterday, InstallShield in China, the agent Xlsoft Chinese (world-wide software) found InstallShield 2012 can not start normally, see the following specific error:

After a team of technical engineers was found to be the result of the July Windows System Patch Pack upgrade, this morning further confirmed that an IE cumulative security update was caused by the upgrade of Windows System fix Pack (KB2962872).

The solution now is to temporarily review the installed updates through the System control Panel, uninstall a program, then search for "KB2962872" in the upper right corner, then uninstall and restart the system.

The scope of the current confirmed impact is InstallShield, InstallShield Spring,installshield 2013, the system is a Windows 7 user.

If you have any other system platform encounter similar, please timely to InstallShield China Technical Support report and obtain technical support [email protected]

At the same time remind you that this problem occurs in time to contact us, do not repeatedly uninstall, install InstallShield.

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