Word file cannot open prompt to resume my work and restart the problem resolution

The next door teacher asked me for help with a Word document. The symptom is when you download and open a Word document, an error dialog box pops up, as shown in the picture: Click "Do Not Send" button, Word closes, and select "Resume my work and restart Microsoft Office Word" This item, and then click "Do not Send", a dialog box appears, the message means that word last failed to start, word this time to start in safe mode to resolve the error in the startup, ask whether to use Safe mode to start, if you choose, Word into safe mode. (The problematic environment is Office 2003,WINXP SP3)

In fact, before a number of similar errors have been encountered, has not been to delve into the root of the problem, many people encounter this problem is a direct reload office. In fact, it's a bit overkill to reload office directly for this error, In fact, the reason for this error is that the template file Normal.dot error: Perhaps because when word is closed, the plug-in macros or scripts in Word to Normal.dot to write something to create a conflict is likely to cause a Normal.dot file error, and ultimately make the next time you start Word will not start normally, only Can be started in Safe mode.

The reason found the problem natural solution: Delete This error Normal.dot template file, the next time Word starts will automatically rebuild, also will not eject any error prompts.

Generally speaking, the position of Normal.dot in C:documents and Settings[username]application datamicrosofttemplates, If you have modified the location or cannot find it, you can enter the Safe mode of word first according to the prompts, and then select the tool]-[option]-[file location from the menu to view and delete the Normal.dot file.