From Suning appliance to Kaspersky 12th: I am in Suning appliance as salesperson IV

the first thing to sell the iphone is training.

A key product like the iphone is not just a person (salesperson) who sells it, it needs to be trained by the manufacturer before it is formally sold. If the personnel relationship or product source belongs to Apple, then the instructor of Apple China is responsible for training. For example, our Apple Computer and player, although also from the dealer, but also owned by Apple China Tube, so the Apple section responsible for computer and player sales colleagues, is required to go to Beijing or other places to accept the training of Apple lecturers in China. Including later our suning and Apple in-depth cooperation, to a store in the Apple sales, his training is also owned by Apple China (about the Apple sales, I will talk about this, there are many stories). But the iphone is very special, the sole responsibility of China Unicom, it seems to have nothing to do with Apple China, so the training work by Unicom's trainers to be responsible.

Although I have been designated to be responsible for the store's iphone, I have to choose a few substitutes so that when I get off work, I won't be left unattended with the iphone sales. Remember that I was about three or four people, came to the Changchun Unicom company to receive training. In fact, my whole day of selling apples, Changchun Unicom Company I almost have been to, give me the most impressive one thing is that the state-owned enterprises, may be a shabby outside the company building, but the interior of the decoration is quite good. Next is the training, in fact, the instructor of Unicom is good (people are good), but the level of teaching is generally. In class is to talk about the history of the iphone, hardware configuration and other basic knowledge, and did not leave me much impression, but the PPT is still very good-looking. After the lecture is the test, to choose the main problem. Let me helpless is, the question on the test paper, most of the training in just now did not say, plus I do not understand the iphone, so I can only guess. I didn't expect the final score to be my highest, indeed a bit unexpected.

Although the training is over, but I feel that I did not learn anything, mainly the lecturer said something or relatively vague, for the actual sale of Apple does not have any use, plus I have not played the real machine, so my heart is still very not bottom. Speaking of the position of lecturer, I will mention it many times in the later story. In fact, an excellent lecturer, for the enterprise staff business level of improvement is very helpful, but China's excellent lecturer less and less, either the lecture content is vague, or all day to know the infusion of the soul of chicken soup, in short, is not talk about the idea, we listened to listen to the left ear into the right ear out. In particular, some SOEs are more so, always feel that the state-owned enterprises can not cultivate talent, everyone is fooling around, although no one is willing to admit that they are fooling around.

Later, Unicom gave me the iphone salesman training certificate, indicating that I have the ability to sell the iphone, I have always cherished (although it is not a good use), think this is the only certificate I get after work.

selling apples, new challenges

After the training, I officially came to the Apple zone and started to be responsible for the iphone sales. Although my identity is still the salesperson, but the Apple area of the decoration reference is the Apple Direct shop standard, looks very tall on. Compared to other brands in the mobile zone, the Apple area is designed to be open-ended, while others are surrounded by transparent counters, where the salesperson is standing for sale. The feeling of one is a modern one is prehistoric style, of course, now no matter what brand, is also modeled after the Apple style. It is very interesting to say, after I leave, some people also asked me after graduating from college is what to do, I said I sell apples, really someone naïve think I was in the market to sell apples, and even more, also asked me how to choose how apples. I thought if I really sell apples, then why don't I say that I sell fruit, it seems that Apple in China, has not been deeply rooted ah.

At that time, the Apple zone had two large tables for the display of products, the one on the south, mainly for the display of Apple desktops and notebooks, the North one, the Apple player and the Apple phone, which is my area of responsibility. At that time, we had three models of IPHONE--IPHONE3G (8GB), 3GS (16GB and 32GB), priced at 4999, 5888 and 6999 respectively. In my eyes, this is the sky-expensive mobile phone. In addition to the IPHONE3G only black, the other two models have black and white two colors. In fact, in a long period of time, I actually did not know IPHONE3G is the second generation of the iphone, until there is an old customer specialized on the Internet to check the information and come back to tell me, I just suddenly dawned. She seemed to be annoyed, but fortunately she had a good temper and did not find me in trouble. Each of the three phones sold one, I have a commission, their commission is different, but the average is 100 yuan. It is because of the higher Commission, so we secretly will take advantage of my absence, to find the opportunity to sell the iphone. Even some time, I was in the time, one can not sell out, but I get off work, often can sell to one or two, which makes my heart is very uncomfortable, in anger under the "class", that is, the store opened the door I came, has insisted to close the store. However, this Commission is required to calculate the salary every month, the office is responsible for the Apple business Commissioner, in the system to confirm my sales, to be able to account for the wages of the corresponding employees. But the Commissioner I really do not know what to think every day, a few times I forgot to confirm the Commission, so I have to remind him, but the month's salary has been unable to change, can only accumulate until next month. So in addition to Suning will give me a commission, Unicom also has a commission. But this matter in addition to me and the store inside a unicom factory promotion, other people do not know. Each mobile phone will probably give me dozens of yuan (also seems to be more than 10 yuan), but the premise is that I need to put the serial number of the iphone sold, copied to the Unicom's factory to promote. So many times I get off work, I will butt my class of people thousand exhort, must record serial number.

As a result of the new environment, so I am afraid that I do not sell well, but also afraid of Apple's two old employees in the bad relationship. In fact, strictly speaking, they are not too old staff, in fact, and I graduated at the same time, but they belong to Suning Electrical school recruit recruited, belongs to the 1200 engineering project staff (about 1200, I will be detailed in the future), than I entered the job early almost half a year of time.

At the very beginning, the iphone was not really out of the way, so although Suning has carried out a vigorous publicity campaign, but customers do not see the real machine, it can only go bitterly. I remember very clearly, there is a big brother, is ready to buy, but need to see the real machine, no way, I intend to take him to the Treasury to see. But to the warehouse door, the eldest brother just know we show him at most of the box, the real machine is only to pay the money to unpack the look. This next eldest brother will not be happy, see the real machine will not buy, head not back to go. I was happy to think that the first can be sold easily, the result is because there is no real machine and missed sales, it is a failure. After a day or two, do not know which leader's proposal, Apple finally has a real machine out of the sample, a black and white, for customers to play with. After all, is a valuable mobile phone, so every day off work, the prototype is to be locked up in the warehouse, the next day by the early colleagues to take out. Let's not say that this will increase sales, but at least it boosts popularity. Everyone walks past, often ask a mouth this how much money, or personally to try. Especially the holidays, our Apple zone will often be crowded. But after all, Apple is more high-end, the vast majority of customers are just looking, really want to buy, at all, will not talk more directly let me go to open a single.

With the real machine out of the sample, my first single soon came, is a pair of father and son, I also forget whether the father used or son. The first single or very excited, took the goods Kaifeng inspection machine, I am also clumsy. At that time the iphone in the first boot of the need to connect to itunes to activate the network, so the store is specifically for me with a network of desktop, for the activation of dedicated, after all, is the old computer, the speed is relatively slow. But then I was familiar with Apple's old staff, and directly with the Apple notebook to activate the phone to customers, for which we also have a unique wireless router in the Apple zone. Mobile phone area of the salesperson naturally also want to surf the internet, always ask me password, but the number of people on the Internet, will inevitably affect our speed. The Apple district colleague can only change the password, when someone asks me, I say I do not know the password.

From this point on, iphone sales are on the right track. The first month my task is not mistaken should be 20 units, this number is set by the headquarters, different areas of the task is not the same, taking into account the consumption level of Changchun, then can not set too high the number of tasks. As a result I sold about 23 in the first month, and the store was very happy. But I think the first month to complete the task, or have the ingredients of luck, I am also very afraid of the next month headquarters will greatly improve the task, but fortunately, to the end, I every month the task is 20, and the actual sales of each month, the basic can reach 30 or so, that is, the average day can sell one, So I can finish the task every month. Think at the end of the month, our Apple area of the computer and the player is always unable to complete the task, I see in the eyes really very sympathetic to them, but often do nothing. So they can only buy a few players from their own pocket at the end of the day (the computer is too expensive to buy), and then return in two days, and this completes the task (and frustration).

in fact, Chongqing Road store does not need so many self -

Although Suning every year to recruit a lot of shop assistants, although the beginning of our new employees are sent to the Chongqing Road store internship, but in fact, Chongqing Road store does not need so many self-employed. Sales of things to the factory to promote to do good, our self-employed staff basically is to manage them, do some print posters and other miscellaneous work. Before we come, count the supervision, mobile phone area is about six self-employed old staff, to cope with daily work more than enough. But now there are five or six more, in fact, there is no need so much. Therefore, after the end of the internship, the five or six of us, except I need to stay in the Apple Zone, Chongqing Road store mobile phone area only left a person, the other people are all sent to Changchun Suning's other branches. I can clearly see that they do not want to leave, on the one hand is already familiar with the Chongqing Road shop, to the new environment is also afraid of not adapt. On the other hand, Chongqing Road store is the flagship store, where the traffic is huge, is a good sales guarantee, and other shops empty, although in those shops are very busy every day, but this will inevitably affect the income of each month, in the absence of a commission or a small percentage of the case, one months salary is 1000 early, How do you live if you pay the rent? (Own room is OK) actually this is OK, I have always felt that Su Ning's salary system has problems (not my salary, I am still very satisfied with my salary, I mainly refer to other employees), for example, we have a mobile phone area of an old employee, has one months of the hand pay even more than 400 dollars! Although the Northeast economic development, although only a small salesperson, although at that time is 2010, but also not the end of no reason to be deducted only 400 more ah, and that old staff usually performance is very good, hard work. Supervision know, let her find personnel asked (in fact, the supervisor and the shop is the same as a good person), and then asked not to ask I do not know, but I feel that is the case. Therefore, although suning five insurance one gold system implementation is good, but for ordinary self-employed, the low wage is indeed a pressure on their body of the mountain, difficult to overcome.

Because the mobile phone area of self-supporting land has been sent, so every day after my work, I will no longer by the mobile phone area colleagues to replace me watching the iphone sales, but the Apple district colleagues responsible. It can also be said from that time, we have the Apple area from the surface has been independent, and mobile phone area, computer area and the player area is basically no exchanges, and our work is basically to the store manager responsible, so my heart does produce a kind of superior feeling.

napping is essential.

I have always had the habit of napping (of course not now), from kindergarten, middle school, High school to the university is so (primary school has not I remember, it seems to have), so although to suning work, this habit is also difficult to get rid of. In the previous internship in Nokia, after all, is the internship, is not afraid to take a nap, and later to the Apple, has a considerable degree of freedom, so the courage has become a lot bigger. However, Suning does not have a special lunch break, and there is no place for you to have lunch breaks. So I usually at two or three o ' clock in the afternoon, will go to the corridor inside, sitting on the steps to sleep for about half an hour or so, so that I have sufficient spirit to deal with the afternoon customers, or it must be yawning. But to take a nap also have some drawbacks, such as a few times, I missed the sale, the commission to let Apple colleagues earn (my heart again uncomfortable). There is a customer to buy an Apple cell phone, coincidentally, our mobile phone area of the supervision just in the Apple, see I am not, hurriedly call me (in fact, she is still very concerned about the sale of the iphone, once I leave, she also call me to inquire about the use of Apple matters), wake up hurriedly trot back to the Apple zone, Hurriedly and the supervisor explained that I had just gone to the toilet. In fact, I always feel that the supervisor is aware that many people go to the corridor to sleep. Later, the store out of the rules said not allowed in the corridor nap, is mainly afraid of customers to see, causing bad influence, of course, we will not care about the rules of the shop, so go to nap. In fact, when it comes to shop rules, I also think that we are not allowed to take the escalator at that time, in this respect I am more obedient. So there are several times, I need to take customers to the third floor customer service redemption gifts, customers on the escalator up, I ran all the way in the corridor, even faster than the customer, is also a physical exercise.

From Suning appliance to Kaspersky 12th: I am in Suning appliance as salesperson IV