Functions of programmable Telephone Switches

Functions of programmable Telephone Switches

The common telephone switch features many product brands, series, and models. Some of them are standard and feature selection, but the functions of the telephone switch are similar in daily use, the following describes several common functions.

1. Computer Operator: After the phone is sent, the voice prompts that the recording time and number of segments of various telephone switches are different. The current switch can record the voice information by itself.

2. Incoming call display: The number displayed on the extension after an external phone is sent.

3. Transfer, proxy, busy transfer, and off-location transfer: as the name suggests, the transfer is to transfer the ongoing calls to other extension phones. Generally, vswitches on the market have this function; A function character is used to receive a ringing call. When a call is transferred, the call must be set in advance and the call is automatically transferred to the previously configured extension; this is often referred to as unconditional transfer. When a user leaves his or her work station or goes to another office, he or she can set a transfer to prevent missing important calls.

Iv. Outbound call restriction level: When the outbound call permission is relatively high, it is used to control the outbound call permission of some extensions, generally, you can set the outbound call function permissions such as international long distance, domestic long distance, local calls, switch internal calls, and outbound call prohibition.

5. Billing: most small and medium-sized switches use delayed billing, which is to set a demo parameter. When a call is made, the billing fee is calculated even if the other party does not receive the call, billing starts only after the recipient receives the call. This billing method is relatively accurate, and is generally available for medium and large programmable switches. Traditional Old-Fashioned vswitches use 21-Pin Printers to collect and print phone bills. Currently, most mainstream vswitches use PC Computer billing methods. Many vswitches can also be connected to third-party management software for unified management, for example, the hotel management software; the bill rate can be set by yourself.

6. Equipped with a dedicated digital phone: Generally, it performs frontend transfer, function programming, and traffic monitoring, making it easier to use the telephone switch function. Basically all incoming group telephone switches can be connected. Currently, only some models of domestic telephone switches of several brands can be connected: Guo Wei (all switch models); Shen Wei (SOC3100 series ); zhonglian (DK1208 series ).

VII. Automatic economic routing: by setting the route, the system can automatically determine that the region is activated for the IP phone number based on the phone number of the extension, and automatically switch to the IP phone network to connect the long-distance phone number.

8. queuing of multiple general stations: Multiple general stations can be set up to evenly allocate external telephone calls to multiple General telephones to improve service efficiency.

In fact, there are still many functions of the programmable telephone switch, which will not be listed here. We will only list several functions commonly used in daily office work. Most telephone switches have the above functions.