Guangdong Telecom Network fault exceeding four hours

NetEase Technology News June 25, starting around 18 o'clock today, Guangdong Telecom users can not normally access the Internet. China Telecom Group Network Department replied that because of Guangdong Telecom out of the province router part of the problem, resulting in Internet congestion, some users can not normal access to the Internet.

Today around 18 o'clock, there are a large number of netizens reflect, can not log on QQ, access to the Internet. 18:30, some netizens said Tencent issued a statement is the operator network failure, is currently in repair. 18:43, partial return to normal. 18:55, some netizens said that not only QQ can not login, other sites also appear abnormal landing. 19:10 a large number of Guangdong area visitor Response Network anomalies, multiple Web sites can not login.

In this connection, NetEase technology call China Telecom Network Operation Department, the relevant responsible person replied, "After investigation, due to Guangdong Telecom out of the province router part of the problem, resulting in Internet congestion, some users can not normal access to the Internet." ”

Guangdong Telecom related people said, "network server problems, resulting in the situation is not able to access the Internet, engineers are in the outdoor repair." ”

Due to the network failure of the Tencent company issued a circular said, "around 17:46, because the telecommunications operators have equipment failure, resulting in some of Tencent services can not be used normally." Tencent is actively cooperating with operators in troubleshooting. ”

A game company also issued a statement, said, "Guangdong Telecom routing server is in the adjustment phase, may cause some players can not log to our FIFA OL2 situation." ”

Latest: 21:09, Guangdong Telecom, the relevant person in charge to the NetEase technology, after a row to repair, the network has been restored to normal, but the cause of network failure is still under investigation. (Chen min)

The following is the user feedback real-time network status:

18:30 a netizen posted that Tencent issued a statement is the operator network failure, is currently in repair.

18:43 part returned to normal.

18:47 Tencent issued a bulletin, telecommunications operators appear equipment failure, resulting in some of Tencent services can not be used normally.

18:55 Some users posted that not only QQ can not login, other sites also appear abnormal landing.

18:56 network equipment failures in Guangdong and other fields, resulting in network anomalies.

19:10 a large number of Guangdong area visitor Response Network anomalies, multiple Web sites can not login.

19:30 China Telecom Group Network department replied that because Guangdong Telecom out of the province router part of the problem, resulting in Internet congestion, some users can not normal access to the Internet.

20:00 China Telecom is still in repair, the current network has not been restored.

20:40 part of Guangdong Telecom Guangzhou users have been able to normal access to the Internet.

20:42 netease Guangdong Foshan Shancheng netizen: Foshan just can on 163. To report

21:00 netease Guangdong Foshan shunde netizen: This afternoon, the beginning of the Google, and later Yahoo,hotmail also not on. It's not up to now, hurry.

21:10 Guangdong Telecom Responsible person to the NetEase technology, said, after the delay repair, the network has been restored to normal, but the cause of network failure is still under investigation.