Guangdong Telecom issued an announcement that network paralysis is caused by router failure

China Telecom said that June 25 17:46, China Telecom Guangdong Company Internet router cluster two routers appear to run abnormal, 50% of the provincial circuit was affected, resulting in Guangdong Telecom users to visit the Internet is not smooth, China Telecom in accordance with the Internet Network Security Contingency plan provisions, Take urgent measures to divert the flow, 19:35 that night the diversion volume returned to normal. And according to NetEase technology netizens confirmed that as of 21:10 the network was basically back to normal.

In response to the online spread of "hacker attacks", said Guangdong Telecom said it is difficult to exclude this possibility, the current public security organs have launched investigation and forensics. In addition, for the emergence of network failures, Guangdong Telecom related people expressed as "external forces imposed on the cause." At the time of the announcement, Guangdong Telecom said "the cause of the failure is still under investigation".

The notice also noted that the failure caused by Tencent and other companies, some of the Internet services were affected, and 25th the night that there is a netizen explosion said Tencent server by the huge flow of hackers from around the world caused by hacker attacks QQ can not be landed, which led to the national network paralysis, More netizens in the major forums and chat groups have said that the network traffic congestion due to Sogou and Tencent input method a case.

In addition, on the night of June 25, in addition to most of Guangdong Telecom users access to the Internet is not smooth, telecom 10000 customer service hotline is almost paralyzed, because the network failure suffered loss of netizens also puzzled how to claim, in this, Guangdong Telecom said it is also the victims, I hope we can "face together." (Zhenglan)

Notice on the June 25 internet malfunction

Dear Customer:

June 25, 2009 17:46, China Telecom Guangdong Company Internet router cluster two routers appear to run abnormally, 50% of the provincial circuit is affected, resulting in Guangdong Telecom users visit the province outside the Internet is not smooth, failure also led to Tencent and other companies, some of the Internet services are affected, China Telecom in accordance with the Internet network security contingency plan, immediately take emergency measures to divert flow, to 19:35 shunt volume basically return to normal. As of now, the cause of the failure is still under investigation. To the vast number of users caused inconvenience deeply apologize.