How can I get a refund from GoDaddy? GoDaddy refund graphic tutorial

Source: Internet
Author: User
Tags dedicated server virtual dedicated server

As the world's largest domain name and host service provider, GoDaddy has registered as many as April 2012 domain names by 50 million. What is the corresponding after-sales service for so many transactions every day? Today, let's take a look at GoDaddy's refund process.

In GoDaddy, there is a Refund Guarantee (called "Refund Guarantee. If you are not satisfied with your purchase of the Godaddy product, you can apply for a refund.

The refund rules for domain names and hosts are different: the domain name is refunded within 5 days, and the host (hosting) is refunded in full within 15 days (full amount ), A refund will be made after 15-30 days. After the refund, I will not enjoy the Godaddy discount. I purchased a M virtual host in Godaddy and found that the memory is insufficient. The loaded automatic iLyner often crashes and cannot expand the package, you have to choose a refund. By the way, you can also try the refund process of GoDaddy.
GoDaddy refund process
1. Log on to Godaddy's account and go to the product management page. Click "my renewals & UPGRADES" & rarr; "Payments & Renewing Items" on the left. The purchased products will appear on the right; select the product to be refunded and click the "Cancel Item" button above. Then, the product will be deleted from your account. As shown in the following figure:

2. After deleting the product (such as the host) to be refunded, submit a Ticket to GoDaddy's customer service in the background.

For a refund from an independent host, the content can be similar to the following:

The code is as follows: Copy code

My website program can not run on the specified Ural Private Server that I bought The day before yesterday. So I canceled it today.
Please help me apply a refund to my original card. Thanks.

After sending the mail, you will receive three replies:

The first email will soon be received, titled"Request Received ed-Incident ID 9355129& Prime; the content is roughly "Your question has been received. you shoshould perform Ct a response within 24 hours. "indicates that we have received your refund application and will process it within 24 hours;

The second email, which is generally received within 24 hours with the title"Cancellation Confirmation", That is, to confirm whether you really need to cancel the product (refund ). The content is roughly as follows:

The code is as follows: Copy code

Per your request, the items listed below have been canceled from your account, 37092 ***:

Standard (Turbo) SSL (1 Year): 13/07/2012. *********. com
Virtual Dedicated Server: dllfiles Purchased on original receept: 411780956
Standard (Turbo) SSL (1 Year): 13/07/2012. *********. com

If you feel this cancellation has occurred in error or you need further advance ance, our support staff is available 24 hours a day, 7 days a week.

This email is used to confirm whether you really want a refund. If you delete the product by mistake, you can contact customer service for recovery.

3. If you do need a refund, you don't need to worry about the second mail. Then, you will receive the third message titled"Update [Incident ID: 9355129]-Support Question", The content is roughly: We have started to process your refund, and will introduce you to some refund details (such as the refund policy and refund time) in the email ).

4. The title of the fourth email is"GoDaddy.com Refund", This email tells you that your product has been successfully canceled.

The entire refund cycle is about one week. After the refund is successful, you can view the refund transaction information in your Paypal account or credit card.

PS: generally, it takes about 6 to 8 days to automatically switch from Paypal to credit card.

 

Contact Us

The content source of this page is from Internet, which doesn't represent Alibaba Cloud's opinion; products and services mentioned on that page don't have any relationship with Alibaba Cloud. If the content of the page makes you feel confusing, please write us an email, we will handle the problem within 5 days after receiving your email.

If you find any instances of plagiarism from the community, please send an email to: info-contact@alibabacloud.com and provide relevant evidence. A staff member will contact you within 5 working days.

A Free Trial That Lets You Build Big!

Start building with 50+ products and up to 12 months usage for Elastic Compute Service

  • Sales Support

    1 on 1 presale consultation

  • After-Sales Support

    24/7 Technical Support 6 Free Tickets per Quarter Faster Response

  • Alibaba Cloud offers highly flexible support services tailored to meet your exact needs.