How can I redeem credit card points for ICBC?

ICBC Credit Card points query

I. ICBC credit card points query: online banking

The ICBC credit card holder can log on to the personal online bank of China (a user must be registered)-"customer service" column-points Management-point balance query to query your ICBC credit card points.

2. ICBC credit card points query: customer service hotline

ICBC Credit card holders can call 95588-Select 1 (Chinese service)-Select 9 (manual service)-Select 0 (Business Consulting), and submit the points query request to the ICBC Credit Card Center customer service.

Which transactions are not points

The following table describes the rules for non-cumulative credit for ICBC credit card transactions:

1. Wholesale transactions: tobacco, beer, building materials, computer malls, etc.
2. Transfer transactions: for example, loan deduction, automatic transfer of public service fees, transfer transactions for purchasing securities or funds, and deduction for insurance.
3. Professional transactions: such as hospital payment, provident fund payment, tax payment, school payment, insurance payment, real estate sales, automobile sales, online transactions, and auction pawn.
4. Stored value transactions: such as recharge of the fuel card, recharge of the phone bill, and prepayment.
5. Other transactions that do not accumulate points.
ICBC has the final right to determine whether the transaction has accumulated points.

ICBC Credit Card points redemption mileage rules

ICBC Credit card holders can query credit card points through online banking, telephone banking, and other channels and redeem airline miles.

Credit card points redeem airline miles
10000: 500 Air China mileage
10000: 500 China Eastern Airlines mileage
10000-500 Haihang mileage
10000: 500 China Southern Airlines mileage

How to redeem credit card points of ICBC

There are two ways to redeem the points of ICBC for gifts: one is to redeem the gifts you want through online banking, and the other is to get the relevant certificates to redeem the gifts at the designated outlets, the specific process is as follows:
1. Log onto the ICBC online bank to redeem credit card points
(1) the cardholder logs on to the personal online bank of the Industrial and Commercial Bank of China;
(2) choose customer service-points Management-point redemption-physical gifts-Select credit card points-I want to redeem-to enter the redemption screen;
(3) select the gifts and quantity to be redeemed. If the number of points is correct, the sending screen is displayed. Select the default sending address or enter the mailing address and ZIP code again (note: to effectively send gifts, make sure to enter the correct contact number in the address bar );
(4) after the redemption is completed, the customer's credit card points are deducted in real time and a redemption file is generated;

2. Redeem ICBC credit card points at designated outlets
(1) the cardholder shall carry his/her ID card and peony credit card (the agent shall provide the proxy card and the card holder's ID card) to the designated business outlets to apply for points and gifts;
(2) the cardholder queries the number of credit card points, selects the corresponding gift according to the number of points, and fills in the redemption application form;
(3) the counter handling personnel of the business outlets redeem points according to the cardholder's redemption application;
(4) if the gift selected by the cardholder can be received at the business outlet, the cardholder can receive it in real time. If the selected gift can only be mailed, ICBC will uniformly send the integral gift selected by the cardholder;
(5) If the selected gift has been redeemed, the customer can select another gift.