When you set up a router to access the Internet, the WAN port of the router cannot be used for broadband dialing. On the vro management pageCommon settings >Internet settings The following figure shows the prompt "the WAN port is not plugged in:
Troubleshoot as follows:
Possible causes: Incorrect line connection or poor network interface contact.
Solution: Make sure the connection is correct based on the type of your home broadband line, as shown below:
If the connection is normal but the WAN port indicator is not on, check whether the network cable interface is not in good contact. Try another network cable.
Possible causes: The household network cable degrades too much due to aging, poor quality, or long line.
Solution: Try to adjust the speed mode of the WAN port of the router. Log on to the vro management page and click
Advanced Settings
>
Network Parameters
>
WAN
Port settings,
WAN
Port rate settings
Select
10 MbpsHalf duplex Or10 MbpsFull duplex Mode, clickConnection, As shown in the following figure:
Note:: Some vrouters or some software versions do not support adjusting the WAN port speed mode and try to upgrade the vro software version.
Possible causes: Modem is not powered on or has a line fault.
Solution: Remove the vro and connect to the bandwidth on a single machine to ensure that the computer can directly connect to the broadband network, and eliminate the problem of broadband lines or cats.
Possible causes: The WAN port of the router is broken.
Solution: Connect the two ends of a network cable to the WAN port and one LAN port respectively. If the WAN port indicator is still not on, the WAN port of the router may fail. Check whether the power supply specification of the power adapter matches the power supply specification on the bottom of the router. If yes, contact the Office for repair.