A question that customers often ask
The Outlook mailbox adds a filter (filter), which automatically transfers the message (deliver) to the subdirectory below, and how the BlackBerry can see the messages in the directory.
Kb:how to configure folder Redirection to receive email messages delivered to folders other than the Inbox
1. Enter the desktop Enterprise mailbox, click the BlackBerry Menu key, select "option";
2. Select "E-mail Settings";
3. After entering into the email setup interface, click on the BlackBerry Menu key and select "Folder Forwarding";
4. In the folder forwarding settings interface, the default should only select the sent and Inbox, where you need to check the folder A and B, click the BlackBerry Menu key again, choose "Save";
5. Save back to the email settings interface, click the BlackBerry Menu key again, choose "Save"; at this point, the phone should be able to collect the server-side folder A and b in the mail;
6. Back to the Desktop Mail list interface, click the BlackBerry Menu key, select "Sync Now";
7. Then click on the BlackBerry menu button and select "View Folder";
8. Select the folder you want to view, such as a or B, to display the mailing list in this folder.
Attention:
A. The Mail in the folder, before the above settings, before the folder in the Mail can not be on the phone;
B. Mail in folders, if you manually move to this folder on Outlook, you need to perform step 6 more after each manual move